Senior BA & Product Owner (SAFe) - Hybrid Bern

Herzum (now part of catworkx); Bern; Hybrid; CHF 63,000 - 68,000; Full time

Benefits offered by this job

Remote work within Switzerland

HybridBern presence 40-60%

Job summary

Herzum (now part of catworkx) is seeking a Senior Business Analyst with Product Owner responsibilities to support a central case management system in a hybrid HERMES/SAFe environment in Switzerland. The role requires translating business needs into actionable requirements, managing the team backlog, defining acceptance criteria, and supporting testing and release activities.

In addition, you will contribute to a parallel system replacement programme and collaborate with large public

Qualifications

• Certified CPRE Foundation or equivalent (proof required).
• Fluency in German C1 and French B1 with documented evidence.
• Minimum four years of demonstrable business analysis experience.
• Degree from a university, university of applied sciences or higher technical college with a diploma.
• Experience with HERMES and SAFe in hybrid environments.
• Experience analysing complex system landscapes with many interfaces.
• Ability to work with large user communities and public administration stakeholders.
• Ability to balance ongoing development with system replacement preparation.

Responsibilities

• Gather, analyse and document complex business requirements from internal and external stakeholders
• Model business processes, system requirements and functional specifications
• Translate business needs into epics, features and user stories, including clear acceptance criteria
• Maintain and prioritise the team backlog in alignment with product management
• Prepare and participate in backlog refinement sessions
• Design and support functional, system and user acceptance testing, and formally accept user stories
• Maintain project documentation, including user manuals, release notes, operating guides and training materials
• Support the analysis and resolution of complex incidents, software defects and business queries beyond first-level support
• Manage and triage the project mailbox
• Contribute business expertise and functional migration requirements to a parallel system replacement programme

Skills

Backlog management

Requirements analysis

Stakeholder management

SAFe

HERMES

Acceptance criteria

Education

University degree or higher

Tools

REST/SOAP interfaces

Job description

Herzum (now part of catworkx) is seeking a Senior Business Analyst with Product Owner responsibilities to support a central case management system in a hybrid HERMES/SAFe environment in Switzerland. The role requires translating business needs into actionable requirements, managing the team backlog, defining acceptance criteria, and supporting testing and release activities.

In addition, you will contribute to a parallel system replacement programme and collaborate with large public