Saturday Client Advisor (M/W/D)

Louis Vuitton; Vaud; On-site; CHF 34,000 - 48,000; Part time

Job summary

Louis Vuitton is seeking a Saturday Client Advisor for its Lausanne store to welcome clients and accompany them through a memorable shopping experience. This part-time 20% role on Saturdays offers a path to growth in luxury retail and development through industry-leading training and global opportunities.

The ideal candidate is fluent in French and English, curious, empathetic and agile, with strong interpersonal skills and a team-oriented mindset.

Qualifications

• Experience in client-centric retail or hospitality.
• Curious, empathic and agile.
• Team spirit and strong interpersonal skills.
• Interest in Louis Vuitton history and brand universes.

Responsibilities

• Welcome and assist clients in the Lausanne store, acting as a true personal advisor.
• Create memorable shopping experiences and contribute to sales growth while upholding the brand promise.
• Support industry-leading training and career development opportunities while delivering exceptional service on Saturdays.

Skills

Customer service

Sales

Hospitality

Interpersonal skills

Job description

About the Job

The Maison Louis Vuitton makes a promise to every of its customers: all of them, no matter the reason of their visit, should be cherished, encouraged to be themselves and a trusty relationship should be created. As a Client Advisor of Louis Vuitton, you will be an ambassador of the Brand and your role will be to ensure that every of the clients will be welcomed and accompanied in accordance with this promise.

Job responsibilities

Louis Vuitton is seeking highly motivated Saturday Client Advisor with a passion for creating memorable experiences for our local clientele. This is an opportunity for those who thrive in a fast-paced environment, see themselves as more than a Sales Associate but as a true personal ‘advisor’- someone who is seeking to grow their career in a luxury retail environment and has a strategic sales mindset. We value forward thinking individuals and welcome someone who is eager to contribute their creativity and skill set to the success.

As an employee at Louis Vuitton, you can expect to be provided with industry leading training which offers you an in-depth insight into the luxury retail industry. In addition to this you will receive unparalleled career development opportunities, both locally & globally, in addition to learning from the very best talent within the industry.

Profile

In order to succeed in your role within our Lausanne store, a previous experience in client-centric retail or hospitality is necessary. You are someone curious, empathic and agile, which will be a valuable asset to discover and delight our customers. Team spirit and interpersonal skills are your strengths, added to your motivation to continuously improve your personal performance and knowledge. Finally, you have a strong interest for the Maison in terms of its history as well as its different universes.

For this role, we are looking for someone fluent in French and English; other languages are an asset.

You are available to start this fixed-term contract as soon as possible and are looking for a part-time position (20%) every Saturdays.

Reference LVM34474