Saturday Client Advisor (M/W/D)

LVMH Group; Lausanne; Hybrid; CHF 10,000 - 20,000; Part time

Job summary

Louis Vuitton Lausanne is seeking a Saturday Client Advisor to welcome local clients and accompany them throughout their visit, delivering the brand promise of exquisite service.

Fluent in French and English, you bring a client-centric mindset, hospitality experience, and a passion for luxury retail. This fixed-term, part-time 20% role requires availability every Saturday in a fast-paced environment. Training and career development are provided.

Qualifications

• Experience in client-centric retail or hospitality.
• Fluent in French and English; other languages are an asset.
• Available to work on Saturdays on a fixed-term 20% contract.

Responsibilities

• Greet and accompany clients in the Lausanne store.
• Create memorable luxury shopping experiences and advise on Louis Vuitton products.
• Support the sales team with an attentive, high-quality service.

Skills

Client-centric retail

Hospitality experience

Fluent French

Fluent English

Sales mindset

Job description

The Maison Louis Vuitton makes a promise to every of its customers: all of them, no matter the reason of their visit, should be cherished, encouraged to be themselves and a trusty relationship should be created. As a Client Advisor of Louis Vuitton, you will be an ambassador of the Brand and your role will be to ensure that every of the clients will be welcomed and accompanied in accordance with this promise.

Job responsibilities

Louis Vuitton is seeking highly motivated Saturday Client Advisor with a passion for creating memorable experiences for our local clientele. This is an opportunity for those who thrive in a fast-paced environment, see themselves as more than a Sales Associate but as a true personal ‘advisor’- someone who is seeking to grow their career in a luxury retail environment and has a strategic sales mindset. We value forward thinking individuals and welcome someone who is eager to contribute their creativity and skill set to the success.

As an employee at Louis Vuitton, you can expect to be provided with industry leading training which offers you an in-depth insight into the luxury retail industry. In addition to this you will receive unparalleled career development opportunities, both locally & globally, in addition to learning from the very best talent within the industry.

Profile

In order to succeed in your role within our Lausanne store, a previous experience in client-centric retail or hospitality is necessary. You are someone curious, empathic and agile, which will be a valuable asset to discover and delight our customers. Team spirit and interpersonal skills are your strengths, added to your motivation to continuously improve your personal performance and knowledge. Finally, you have a strong interest for the Maison in terms of its history as well as its different universes.

For this role, we are looking for someone fluent in French and English; other languages are an asset.

You are available to start this fixed-term contract as soon as possible and are looking for a part‑time position (20%) every Saturdays.

We are already looking forward reading your profile!

Founded in Paris in 1854, Louis Vuitton perpetuates the ambitious vision of its namesake. From his origins as a master trunk maker, manufacturing boxes used to pack both everyday objects as well as voluminous wardrobes, Louis Vuitton and his successors introduced numerous innovations including the advent of the flat-top trunk, lightweight canvas, signature patterns, and the tumbler lock. Today, Louis Vuitton’s legacy is expressed through its rigorous spirit of innovation, the boldness of its creations and an uncompromising demand for excellence.