SAP Technical Service Delivery Lead 100% (f/m/d)

Bracker; Winterthur; On-site; CHF 140,000 - 200,000; Full time

Benefits offered by this job

International environment

Self-responsibility

Development opportunities

Fair employment conditions

Job summary

Rieter in Winterthur seeks an experienced SAP Technical Service Delivery Lead to manage our SAP landscape, focusing on RISE with SAP, cloud transformation, and technical operations. You will ensure high availability of SAP S/4HANA environments and drive service transparency using SAP for Me.

Lofty in leadership, you will govern SLAs, engage stakeholders, and continuously improve delivery across a global, professional IT team.

Qualifications

• Experience with SAP S/4HANA environments.
• Proven track record in service delivery governance.
• Strong leadership and stakeholder management skills.

Responsibilities

• Manage enterprise SAP landscape, specializing in RISE with SAP, cloud transformation, and SAP technical operations.
• Provide high-availability SAP S/4HANA environments.
• Leverage SAP for Me for service transparency, incident management, and customer engagement.
• Lead service delivery, SLA governance, and continuous improvement.

Skills

SAP S/4HANA

RISE with SAP

Cloud transformation

Service delivery

SLA governance

Tools

SAP for Me

Incident management tools

Job description

Rieter is the world’s leading system supplier for processing natural and man-made fibers into short-staple and long-staple yarn, as well as for the production of filament yarns, man-made fibers and nonwovens. With its comprehensive technology portfolio, Rieter covers the entire textile value chain – from fiber to yarn, and from polymer melt to texturized filament, synthetic staple fibers and nonwoven.Headquartered in Winterthur, Switzerland, the company designs and engineers complex spinning plants, machines, systems, and components that enable an efficient and economical production. Rieter’s leading technologies ensure minimal resource consumption, making a significant contribution to sustainability across the global textile value chain.Rieter has a history spanning more than 230 years, operates 22 production sites in nine countries, and employs around 6 400 people worldwide, approximately 9% of them in Switzerland. Rieter is listed on the SIX Swiss Exchange under the ticker symbol RIEN.

We are seeking an experienced SAP Technical Service Delivery Lead to manage our enterprise SAP landscape, specialising in RISE with SAP, cloud transformation, and SAP technical operations. Proven track record in delivering high-availability SAP S/4HANA environments, and leveraging SAP for Me for service transparency, incident management, and customer engagement. Strong leader with expertise in service delivery, SLA governance, and continuous improvement.

SAP Technical Service Delivery Lead 100% (f/m/d)

• an international working environment with long tradition
• versatile activity in a future-oriented environment with a lot of self-responsibility
• good development opportunities and fair employment conditions
• a motivated team with mutual respect and good cooperation

Functional Area: Information Technology

Entry Level: Professionals

Contract type: Unlimited

Location: Winterthur