SALES SUPPORT ASSOCIATE

BRUNELLO CUCINELLI SUISSE SA; Schweiz; On-site; CHF 55,000 - 75,000; Full time

Job summary

Brunello Cucinelli Suisse SA is seeking a Sales Support Associate to represent the brand’s philosophy in-store. You will assist customers, guide fittings, and ensure an exceptional boutique experience, aligning with casual-luxury standards and immaculate personal presentation.

You will also support stockroom activities, receive deliveries, organize stock, replenish the floor, and coordinate with the Store Manager to ensure product availability and flawless visual displays.

Qualifications

• Fluent in English and German with experience in Retail.
• Willingness and versatility when interacting with customers worldwide.
• Passion for fashion and awareness of current trends.

Responsibilities

• Guide clients through the brand’s style and seasonal proposals.
• Support stockroom activities: receiving deliveries, organizing stock, replenishing the sales floor.
• Ensure efficiency and accuracy in product handling and coordinate with the Store Manager.

Skills

English

German

Job description

Profile:

Corresponding to a key figure within this philosophy, the Sales Support Associate assumes the responsibility to personally represent it in front of our customers and is concurrently responsible for presenting the philosophy in relation to the profound work which occurs from Solomeo all the way to the boutique. The quality that we would like to offer resides, first of all, in the daily attention to personal appearance within the store, with a style that meets the standards of casual elegance of signature luxury of the brand. Furthermore, appearance signifies a polite, helpful disposition and being attentive to both customers and colleagues: group work is carried out within the boutique which, under the coordination of the Store Manager, follows all of the necessary activities to provide customers with an experience of excellence. The elements needed to keep up-to-date with product knowledge, aesthetics and philosophy are provided each season, in order to allow the Sales Associate to competently follow and guide the customer through the collection, to trying on and the selection. It is necessary to adhere to a service of sales which renders our store experience unique and which demonstrates the special attention that accompanies our business from the creation of the collection all the way to the final presentation. Managing the working environment not only includes the appearance in the boutique, the relationship with the customers and conducting sales transactions, but also provides for looking after visual displays: within the store as well as the window displays, both for daily placements and for periodical dressings and amendments. Moreover, managing includes the organised administration of the warehouse and inventory, ensuring that stock is accurately received, stored and replenished, and that product availability follows an orderly and clear criterion. This activity is essential in supporting the sales floor through timely product retrieval, preparation of items for clients, and maintaining a fluid coordination between the boutique and the stockroom, in absolute support of the communication with customers and the company.

Role Responsibilities:

For the role of Sales Support Associate we are seeking a candidate who combines professional expertise and enthusiasm with courteous and helpful communication skills. A candidate who is careful to illustrate the signature quality of the workmanship and materials, in order to be able to guide the client through the particular style of the brand and the seasonal proposals, maintaining the discretion of the company philosophy. In addition, the role requires a hands-on and collaborative approach in supporting stockroom activities, including receiving deliveries, organising stock, replenishing the sales floor and assisting in the preparation and movement of products as needed, always ensuring efficiency, accuracy and alignment with the standards of the brand.

Qualifications:

To be successful in this role, applicants should be fluent in English and German and have gained a previous experience in Retail. The knowledge of any other language will be considered a plus. It is absolutely essential that applicants possess the ability to demonstrate willingness and versatility when interacting with customers from all over the world and that they are passionate and keep abreast of both standards and trends in fashion. A proactive attitude, attention to detail and flexibility in supporting both sales and stock-related activities are also key requirements for the position.

Brunello Cucinelli

The Brunello Cucinelli story started in 1978 in Solomeo, a small historical hamlet in Italy that has always been the beating heart of the company. We strive to follow the rhythms of the land we live in and to cherish its rich traditions, drawing inspiration from the natural and artistic beauties that surround us. Specialised in high-quality cashmere production, our company has developped over time a personal vision of contemporary and refined elegance, which is reflected in our proudly Made in Italy ready-to-wear collections for Women, Men and Kids, as well as in our Lifestyle accessories line. High craftsmanship and premium-quality materials nurture our continuous aesthetic research, the most authentic meaning of our identity. We are committed to passing on the legacy of our land to younger generations, and we work every day to build and support trust-based relationships with all our collaborators, aiming to promote the individual talent that is indispensable for balanced, respectful and lasting growth.