Sales & Marketing Trainee (M/F/D)

Mandarin Oriental; Zürich; Vor Ort; CHF 17.000 - 26.000; Vollzeit

Zusammenfassung

Mandarin Oriental Savoy, Zurich seeks a Sales & Marketing Trainee to provide administrative support within the Sales & Marketing Department in Zurich. You will help ensure smooth operations and assist senior team members with coordination and planning.

The role requires being enrolled in a Swiss hotel management school, with strong MS Office skills and fluency in German and English. Prior hospitality or events exposure is a plus, and a meticulous, team‑oriented mindset is essential.

Qualifikationen

• Enrolled as a student in a Swiss hotel management school.
• Experience in hospitality or events is an advantage.
• Strong organizational skills and time management.
• Confident use of MS Office and ideally some hotel software experience.
• Communicative, open-minded, and a team player.
• Fluent German and English, both spoken and written.
• Independent, structured working style with great attention to detail.

Aufgaben

• Provide administrative support to the Sales & Marketing Department, ensuring smooth daily operations.
• Assist the Director of Marketing & Commercial Strategy and Director of Sales with various tasks.
• Prepare VIP alerts, manage travel arrangements, and coordinate communications across departments.
• Support the Sales Executive during Sales Blitz activities in the local market.
• Coordinate and prepare client gifts and special amenities for key partners.
• Compile and present weekly sales reports and performance summaries to the team.
• Assist the Sales Team during site inspections and show-arounds, ensuring a professional guest experience.
• Organize and coordinate FAM trips for travel agents and partners, including itinerary planning and logistics.
• Maintain and update internal files, databases, and the CRM system.

Kenntnisse

MS Office

Team player

German language

English language

Organizational skills

Ausbildung

Hotel management school (Switzerland) enrollment

Tools

Hotel software

Jobbeschreibung

Mandarin Oriental Savoy, Zurich is looking for a Sales & Marketing Trainee to join our Sales & Marketing team!

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental Savoy, Zurich is located in the heart of the Old Town, in the main business center, close to the city's leisure attractions and just a short walk from the shores of Lake Zurich. The Mandarin Oriental Savoy, Zurich has 80 guest rooms and suites and three dining venues, including an all-day dining restaurant, a specialty restaurant and a lobby lounge. The hotel is ideal for meetings and events with its newly renovated event facilities, including a grand historic ballroom.

Mandarin Oriental Savoy, Zurich is located in the heart of the Old Town, in the main business center, close to the city's leisure attractions and just a short walk from the shores of Lake Zurich. The Mandarin Oriental Savoy, Zurich has 80 guest rooms and suites and three dining venues, including an all-day dining restaurant, a specialty restaurant and a lobby lounge. The hotel is ideal for meetings and events with its newly renovated event facilities, including a grand historic ballroom.

About The Job

Based at the Mandarin Oriental Savoy, Zurich within the Sales & Marketing Department in Zurich, the Sales & Marketing Trainee provides administrative support to the Sales & Marketing Team, ensuring smooth operations and efficient coordination.

As Sales & Marketing Trainee, you will be responsible for the following tasks:

• Provide comprehensive administrative support to the Sales & Marketing Department, ensuring smooth daily operations.
• Assist the Director of Marketing & Commercial Strategy and Director of Sales with various administrative and coordination tasks.
• Prepare VIP alerts, manage travel arrangements, and ensure seamless communication across departments.
• Support the Sales Executive during Sales Blitz activities within the local market.
• Coordinate and prepare client gifts and special amenities for key partners.
• Compile and present weekly sales reports and performance summaries to the team.
• Assist the Sales Team during site inspections and show-arounds, ensuring a professional guest experience.
• Organize and coordinate FAM trips for travel agents and partners, including itinerary planning and logistics.
• Maintain and update internal files, databases, and the CRM system, ensuring data accuracy and consistency.
• Support with VIP and influencer PR arrivals, coordinating amenities and internal communication.
• Assist the Marketing Manager with financial administration, including purchase orders and invoice tracking.
• Provide on-site support during hotel photo and video shoots, ensuring brand standards are maintained.
• Manage and respond to administrative email requests and other daily correspondence.
• Support in planning, organizing, and tracking influencer and PR events, ensuring successful execution and follow-up.

As Sales & Marketing Trainee, We Expect From You

• Enrolled as a student in a Swiss hotel management school.
• First experience in the hospitality or event industry is an advantage but not mandatory.
• Strong organizational skills and good time management.
• Confident use of MS Office and ideally some experience with hotel software.
• Communicative, open-minded, and a team player.
• Fluent German and English skills, both spoken and written.
• Independent, structured working style with great attention to detail.

Our commitment to you

• An exciting internship in an international and luxurious hotel environment.
• The opportunity to gain valuable experience in event management and hotel administration.
• A motivated and professional team that supports your development.
• Participation in internal training and development programs.
• A dynamic work environment with diverse and exciting tasks.

We’re Fans. Are you?