Bar Supervisor (M/F/D)

Mandarin Oriental Hotel Group Limited; Zürich; Vor Ort; CHF 70.000 - 90.000; Vollzeit

Benefits dieser Stelle

Learning & Development

MOstay

Wellness benefits

Zusammenfassung

Mandarin Oriental Savoy Zurich is seeking a Bar Supervisor to lead the bar team within the Savoy Brasserie & Bar. You will drive guest-focused service, manage bar operations, and collaborate with all departments to ensure flawless experiences.

The role requires 2–3 years in upscale hospitality, leadership skills, and fluency in German and English. Weekend and holiday shifts are expected; Swiss work rights required.

Qualifikationen

• Completed vocational training in upscale hotel or catering, plus 2–3 years of experience.
• Leadership, organizational skills and ability to lead a diverse team with sensitivity.
• Strong written and verbal communication and guest handling.
• Very good knowledge of German and English; additional languages a plus.
• Right to work in Switzerland.

Aufgaben

• Lead your own team and ensure smooth, guest-oriented workflows across the house.
• Develop bar concepts and create drink menus.
• Demonstrate excellent product and sales knowledge.
• Ensure quality standards and guest satisfaction.
• Set up the bar, manage inventories and orders.
• Accurately post sales in the POS and ensure correct cash settlements.
• Support employee development with feedback and appraisals.
• Comply with HACCP hygiene and cleanliness standards.

Kenntnisse

Leadership

Teamwork

Communication

Customer service

Language skills

IT skills

Flexibility

Cash handling

Ausbildung

Vocational hotel/catering training

Bartender training (preferred)

Tools

Cash register systems

Jobbeschreibung

Mandarin Oriental Savoy, Zurich is looking for a Bar Supervisor to join our Savoy Brasserie & Bar Team!

Are you a master of craft?Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental Savoy, Zurich is located in the heart of the Old Town, in the main business center, close to the city's leisure attractions and just a short walk from the shores of Lake Zurich. The Mandarin Oriental Savoy, Zurich has 80 guest rooms and suites and three dining venues, including an all-day dining restaurant, a specialty restaurant and a lobby lounge. The hotel is ideal for meetings and events with its newly renovated event facilities, including a grand historic ballroom.

About the job

Based at the Mandarin Oriental Savoy, Zurich within the Food & Beverage Department, the Bar Supervisor is responsible for leading the bar team to always provide impeccable service to guests. The Bar Supervisor reports to the Assistant Restaurant Manager and Restaurant Manager.

As Bar Supervisor, you will beresponsiblefor the following tasks:

• Leading your own team and ensuring smooth and guest-oriented workflows in the restaurant in close cooperation with all departments of the house

• Development of bar concepts and creation of drink menus

• Excellent product and sales knowledge

• Ensuring quality standards and guest satisfaction

• Set up of the bar, inventories, taking and preparing orders

• Guaranteeing smooth and guest-oriented work processes in close cooperation with all the departments of the house

• Accurate posting of all the sales in the cash register system and implementation of a correct cash register settlement

• Promoting the development of employees, conducting feedback and appraisal interviews

• Complying with hygiene regulations and cleanliness within the framework of the HACCP guidelines

As Bar Supervisor, weexpectfrom you:

• Completed vocational training in the upscale hotel or catering industry, best 2-3 years of professional experience in a similar position. Ideally, through training as a bartender.

• Leadership, organizational skills and the ability to lead a team of employees from different cultures with sensitivity and discipline

• Expressiveness, open-mindedness and team spirit

• Written and verbal communication skills - guests will come to you with both complaints and positive feedback

• High quality awareness and a sense for trends

• Good computer skills and knowledge of various cash register systems

• Excellent manners and well-groomed appearance, as well as a positive charisma

• Flexibility and ability to work under pressure - your position will include weekend and holiday shifts

• Very good knowledge of German and English. Further foreign language skills are an advantage

• Successful applicants must have the right to work in Switzerland

Our commitment to you:

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.

• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.

• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.

• Swiss Deluxe Rates.

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