Sales & Customer Success Manager (m/f/d) - Switzerland (Romandie)

EGYM; Vaud; On-site; CHF 120,000 - 170,000; Full time

Benefits offered by this job

Wellness stipend CHF 45/month

Flexible working hours

25 days vacation per year

Company car with fuel card

Mentoring program

Employee discounts portal

Job summary

EGYM is seeking a Sales & Customer Success Manager for Western Switzerland to win new customers and guide them toward long-term success as their strategic partner.

You will own revenue and lead end-to-end sales, onboarding, and customer success across Romandie, with travel 1–2 days per week. Fluent French and good English required; German a plus.

Qualifications

• 3+ years in B2B sales and account management.
• Fluent French and proficient English; German a plus.
• Willingness to travel 1–2 days per week.
• Background in fitness/sports healthcare is a plus.

Responsibilities

• Sell EGYM hardware and software solutions; own revenue and pipeline.
• Acquire new customers and conduct in-depth needs analyses.
• Create business cases, quotes and proposals to improve profitability.
• Organize regional events with marketing to generate pipeline.
• Serve as the primary contact for existing clients; drive retention and upsell.
• Provide trainings and onboarding for the product ecosystem; support Campus sessions.
• Analyze product adoption on-site and derive actionable KPIs.
• Maintain Salesforce-based reporting and forecasting.

Skills

B2B sales

Account management

French fluent

English proficiency

Travel willingness

Education

Sports science/Kinesiology degree

Tools

Salesforce

Job description

Sales & Customer Success Manager (m/f/d) – Western Switzerland

Are you a sales professional passionate about customer success who wants to contribute to a healthier society? At EGYM, you combine two roles into one: you win new customers and guide them toward long-term success as their strategic partner. You help build our market presence in French-speaking Switzerland (Romandie) and serve as the local face of EGYM. Shape the future from day one.

Your daily workout

• Sales & Revenue Ownership: You sell EGYM hardware and software solutions and take full ownership of revenue, sales activities, and growth across Western Switzerland (Romandie)
• Customer Acquisition & Consulting : You acquire new customers (including cold outreach) and act as a conceptual consultant, analyzing their specific needs and operational challenges in depth
• Business Cases & Proposals: You create and present compelling business cases, quotes, and concept proposals designed to improve your clients’ profitability
• Sales Events: You collaborate with the marketing team to organize regional sales events, generating high-impact pipeline opportunities
• Customer Success & Retention: You serve as the primary strategic contact for existing clients, guiding them across the entire customer journey, boosting customer lifetime value, and identifying upsell and cross-sell opportunities
• Training & Onboarding: You conduct process and concept trainings, keep gym owners and staff up to date on our latest product innovations, and support the planning and execution of EGYM Campus training sessions at partner facilities
• Usage Analytics: You analyze on-site product adoption and derive actionable KPIs and best practices to optimize your clients' workflows
• Reporting & Forecasting: You maintain consistent, accurate sales reporting and pipeline forecasting within our CRM tool Salesforce

Your fitness level

• Experience: You bring at least 3 years of proven experience in B2B sales and account management, ideally involving combined hardware and software solutions
• Sales & Presentation Acumen: You apply modern sales methodologies and confidently present innovative solutions —in one-to-one pitch meetings, group presentations, and training workshops
• Mindset & Drive: You are results-oriented, remain persistent throughout long sales cycles, and thrive on building lasting client partnerships
• Fitness Industry Experience: You ideally bring prior experience and an active network in the fitness, sports, or healthcare sector and/or a degree/vocational training in sports science/kinesiology, or a background in physical therapy
• Language Skills: You speak fluent French and have good English skills; German language skills are a strong plus
• Willingness to Travel: You enjoy being on the move and visiting your clients directly on site (approx. 1–2 days per week)

Your training goal for your first 6 months

• Onboarding: You master our core product ecosystem and sales processes with the support of your teammates, including shadowing training sessions
• New Business: You independently acquire your first new client projects
• Account Management: You introduce yourself to your client portfolio and independently deliver your first on-site trainings, presentations, and upsell deals
• Events: You actively promote our networking meetups and webinars, consistently driving high attendance
• Self-Management & Documentation: You structure your daily workflow efficiently and keep all sales and customer success activities thoroughly documented in Salesforce

The equipment we provide

• Modern Culture: Be part of a modern and international company culture where talent and passion are welcomed, heard, and part of the decision‑making process
• Continuous Development: Develop your skills with varied, challenging tasks and regular feedback to benefit from a steep learning curve
• Wellness & Fitness Stipend: Take care of your health with a monthly wellness allowance of up to CHF 45 towards your gym, yoga studio, or sports club membership
• Work-Life-Balance: Benefit from flexible working hours and 25 days of vacation per year
• Mentoring Program: Exchange knowledge and grow together across teams and locations through our self‑organised mentoring platform
• Discounts: Get a variety of great discounted offers, from fashion to leisure, through our employee benefits portal
• Company car: Use your company car, including the fuel card, for business meetings with clients or for personal use

Contact Information

Contact: Lena Sinzinger

For further information: https://career.egym.com

EGYM is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs, regardless of race, gender, religion, sexual orientation, age or any other aspect of an individual's identity.