Remote Database Service Desk Engineer

dbi services SA; Delsberg; Remote; CHF 90,000 - 120,000; Full time

Benefits offered by this job

Training and development

Flexible working conditions

Remote working

Job summary

dbi services is seeking a service-desk professional to manage incidents across Oracle, PostgreSQL, and MySQL/MariaDB on Linux and Windows. You will engage customers in French or German and collaborate with teammates for effective resolutions.

The role emphasizes diverse daily challenges, CMDB upkeep, and on-call rotations. Training and career development are core to the company culture.

Qualifications

• Proven experience in database management and administration.
• Oracle certs such as OCA/OCP.
• Fluent in French and/or German; proficient in English (oral and written).
• Open to technological diversity (Oracle, Microsoft, Open Source).
• Ability to analyze a problem in depth and find the root cause.

Responsibilities

• Contact with customers and incident management across multiple RDBMS.
• Handle incidents with Oracle RAC, Oracle DBA, Data Guard, PostgreSQL, MySQL/MariaDB.
• Ticket dispatching and on-call rotations with colleagues.
• Maintenance and administration of a CMDB.

Skills

Database management

Oracle certs

PostgreSQL

MySQL/MariaDB

French language

German language

English language

Education

Higher education diploma in computer science

Tools

Oracle

PostgreSQL

MySQL/MariaDB

Job description

dbi services is seeking a service-desk professional to manage incidents across Oracle, PostgreSQL, and MySQL/MariaDB on Linux and Windows. You will engage customers in French or German and collaborate with teammates for effective resolutions.

The role emphasizes diverse daily challenges, CMDB upkeep, and on-call rotations. Training and career development are core to the company culture.