Relationship Manager Assistant

FICOBA SA; Genf; On-site; CHF 90,000 - 140,000; Full time

Job summary

FICOBA SA in Geneva is seeking an experienced Relationship Manager Assistant to join its Front Office team on a permanent, 100% basis. You will provide direct support to the Relationship Manager, manage day-to-day client requests, and oversee onboarding and ongoing maintenance of client relationships.

The ideal candidate has 5–8 years in a similar role in Switzerland, with deep knowledge of private banking and the Swiss market.

Qualifications

• 5–8 years of experience in a similar role in Switzerland.
• Strong knowledge of the Swiss banking environment.
• Native-level or bilingual English essential; good French.
• Additional language is a plus.
• Knowledge of Olympic would be a significant advantage.

Responsibilities

• Manage day-to-day client requests and support the RM.
• Execute and monitor payment and securities orders.
• Open, update and close client relationships.
• Ensure accurate client documentation and KYC/compliance.
• Coordinate with internal departments for timely handling.
• Maintain regular contact with an international client base.
• Monitor outstanding items and deadlines.
• Handle correspondence and administrative tasks.
• Provide cover for other assistants when needed.

Skills

Front Office experience

Private Banking

Fluent English

French language

Swiss residency

Job description

As part of a recruitment assignment for a prestigious, boutique private bank, I am currently looking for an experienced Relationship Manager Assistant to join a Front Office team.

Geneva

Permanent position – 100%

Your main responsibilities:

• Managing day-to-day client requests and providing direct support to the Relationship Manager
• Executing and monitoring payment and securities orders
• Supporting the opening, updating and closure of client relationships
• Ensuring the accurate management of client documentation and compliance with KYC and regulatory requirements
• Coordinating with various internal departments to ensure the efficient and timely handling of client requests
• Maintaining regular written and telephone contact with an international client base
• Monitoring outstanding items and key deadlines relating to client relationships
• Managing correspondence, credit cards and the various administrative tasks inherent to the role
• Contributing actively to the smooth running of the team and providing cover for other assistants when required

Your profile:

• Approximately 5 to 8 years of experience in a similar role in Switzerland, ideally within Private Banking or Wealth Management
• Excellent knowledge of the Swiss banking environment and a strong understanding of Front Office requirements
• Native-level or fully bilingual English is essential, together with a very good command of French
• An additional language would be an asset
• Knowledge of Olympic would be a significant advantage
• Strong attention to detail, excellent organisational skills and a rigorous approach to work
• Proven ability to manage priorities and handle significant volumes of activity efficiently
• High level of autonomy, initiative and a strong solution-oriented mindset
• Excellent interpersonal skills and a genuine client-service mindset
• Swiss residency required