Racing Lounge Guest Experience Lead

Racing Unleashed AG; Zürich; On-site; CHF 42,000 - 56,000; Full time

Benefits offered by this job

Dynamic role

Room to grow

International team

Job summary

Racing Unleashed in Zürich invites applications for a Racing Lounge Attendant to welcome guests, guide them through simulator sessions and ensure a seamless, high-energy lounge experience in a fast-paced venue. You will support bookings, handle inquiries by phone, email and app, and contribute to local events while representing a dynamic, international team passionate about motorsport and Esports.

This role blends hospitality, technology and sport, offering room to grow within a pioneering

Qualifications

• Experience in a hospitality, retail, or similar customer-facing role.
• Strong communication skills in German (spoken and written).
• Flexible availability, including evenings and weekends.
• Well-groomed, professional appearance and confident demeanor.

Responsibilities

• Create a welcoming and energetic atmosphere for guests.
• Guide and support guests through simulator sessions for all experience levels.
• Ensure seamless lounge operations and outstanding guest experiences at all times.
• Handle bookings and guest inquiries via phone, email, and our app.
• Proactively support local customer acquisition and event outreach.
• Support the execution of Racing Unleashed challenges and local events.
• Help set up and dismantle simulators for external activations and roadshows.

Skills

German language

Customer service

Team player

Flexible hours

Motorsport interest

Job description

Racing Unleashed in Zürich invites applications for a Racing Lounge Attendant to welcome guests, guide them through simulator sessions and ensure a seamless, high-energy lounge experience in a fast-paced venue. You will support bookings, handle inquiries by phone, email and app, and contribute to local events while representing a dynamic, international team passionate about motorsport and Esports.

This role blends hospitality, technology and sport, offering room to grow within a pioneering