Quality Assurance Manager

Sonova Group; Murten; Hybrid; CHF 120,000 - 150,000; Full time

Benefits offered by this job

Flexible hybrid working model

Job summary

Sonova Communications in Murten is seeking an experienced Quality Assurance Manager to oversee QA processes across the product lifecycle, ensuring conformity to quality standards for non-medical products and supporting audits. The role collaborates with R&D on design QA and maintains ISO 9001/ISO 13485 compliance while driving continuous improvement.

Ideal candidates have a strong background in engineering or science, 5+ years in QA/risk management, and proficiency in English; German or French

Qualifications

• Engineering or scientific background in electronics, mechanics, physics, or related fields.
• Minimum 5 years in Design Quality Assurance and risk management.
• Strong knowledge of ISO 9001; ISO 13485 is a plus.

Responsibilities

• Own and continuously improve quality processes, focusing on risk management and CAPA.
• Act as Design QA partner for R&D product development projects.
• Review/approve design and project docs, ensure compliance with SOPs and quality requirements.
• Ensure verifications and validations meet quality requirements.
• Review/approve changes to products on the market.
• Support audits and maintain ISO 9001 and ISO 13485 compliance; promote quality mindset.

Skills

Quality assurance

Risk management

Design QA

CAPA

English communication

German/French advantage

Education

Engineering or scientific background

Tools

Quality management systems

Document management

Job description

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At Sonova, we envision a world where everyone can enjoy the delight of hearing. This vision inspires us and fuels our commitment to developing innovative solutions that improve hearing health and human connection - from personal audio devices and wireless communication systems to hearing aids and cochlear implants. We're dedicated to providing outstanding customer experiences through our global audiological care services, ensuring that everyone has the opportunity to engage fully with the world around them.

Guided by a culture of continuous improvement that fosters resilience and self-motivation, our team is united by a shared commitment to excellence and a deep sense of pride in our work, each of us playing a vital role in creating meaningful change,

Here you’ll find a diverse range of opportunities that span both consumer and medical solutions and the freedom to shape your career while making an impact on the lives of others. Join us in our mission to create a more connected world, where every voice is heard and every story matters.

Quality Assurance Manager

At Sonova Communications, we develop advanced communication solutions that help people stay connected and active. Our portfolio includes miniaturized communication systems, assistive listening devices, hearing protection solutions, and cutting-edge wireless technology. To learn more about our products, visit: https://www.sonova-communications.com/

We are looking for an experienced Quality Assurance Manager to join our Quality Assurance and Regulatory Affairs team in Murten. You will play a key role in ensuring that our non-medical products meet the highest quality standards throughout their lifecycle.

Your responsibilities

• Own and continuously improve key quality processes, particularly risk management and CAPA
• Act as Design Quality Assurance partner for R&D product development projects
• Review and approve design and project documentation, ensuring compliance with internal processes, SOPs, and quality requirements
• Ensure that verification and validation activities meet applicable quality requirements
• Review and approve proposed changes to products already on the market
• Support internal and external audits and contribute to maintaining compliance with ISO 9001 and ISO 13485
• Promote a quality mindset through training, clear processes, KPIs, and continuous improvement activities

Your profile

• Engineering or scientific background, for example in electronics, mechanics, physics, or a related field
• At least 5 years of experience in Design Quality Assurance and risk management
• Strong practical knowledge of ISO 9001 (experience with ISO 13485 is an advantage)
• Background in consumer electronics, automotive, aerospace, or a comparable product-driven industry
• Good understanding of CAPA, product development, verification, and validation processes
• Confident communication skills in English; German and/or French would be an advantage
• Experience with electronic document or quality management systems is beneficial

As one of the world’s leading hearing care providers headquartered in Switzerland, we’re committed to building an inclusive culture. We want to create an environment where you can balance a successful career with your commitments and interests outside of work, through our flexible hybrid working model.

• A dynamic and collaborative team working on meaningful products and advanced technologies
• Broad cross-functional exposure and the opportunity to directly influence product quality, development processes, and continuous improvement across the organization #LI-NB1

Sonova is an equal opportunity employer.

We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate’s ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.