Quality Assurance Engineer Documentation & Training

Merz Aesthetics; Plan-les-Ouates; Hybride; CHF 90 000 - 130 000; Plein temps

Avantages offerts par ce poste

Flexible work hours

Home office

Annual leave

Training programs

Premium accident insurance

Pension Fund

Employee Assistance Program

Résumé du poste

Merz Aesthetics is seeking a Quality Assurance Engineer – Documentation & Training to develop and maintain GMP-aligned quality documentation and lead training programs. The role drives CAPA activities, audits, and cross-functional collaboration to ensure regulatory compliance and operational excellence.

The position emphasizes data-driven quality improvements, document control, and supporting operations with expert QA guidance in a hybrid Plan-les-Ouates environment.

Qualifications

• Extensive knowledge of GMP, ISO 13485 requirements, and QA principles.
• Strong verbal and written communication and presentation skills.
• Ability to work independently and manage priorities within tight deadlines.

Responsabilités

• Develop, review, and maintain comprehensive quality documentation, including SOPs, work instructions, and quality manuals, ensuring GMP and regulatory alignment.
• Design and deliver training programs for QA processes, documentation control, and operational procedures to all staff levels.
• Lead CAPA processes with deviation investigations and root cause analysis.
• Conduct internal audits to assess compliance and identify process improvements.
• Collaborate with cross-functional teams to gather information for documentation and training materials.
• Utilize data analysis to monitor quality metrics, identify trends, and propose data-driven improvements.
• Manage the document control system with version control, distribution, and archival of documents.
• Drive quality improvement initiatives across the organization.
• Provide support to operations on quality matters as a subject matter expert.
• Maintain high attention to detail to ensure safety and product integrity.

Connaissances

GMP/ISO13485 knowledge

Communication skills

Independent work

Cross-functional collaboration

Attention to detail

Team oriented

MS Office & QMS

English & French

Formation

Master's degree in Biotechnology/Engineering/Quality

Outils

Quality Management Systems

Microsoft Office

AI-enabled data tools

Description du poste

Job Details

Posting Details

• Posted on November 5, 2026

Locations

Showing 1 location Plan-les-Ouates, 1228, CHE

• Hybrid
• Quality Assurance Methods Generalist
• Full-Time
• Requisition #: QUALI004774

Description

About Merz Aesthetics

Merz Aesthetics is a medical aesthetics business with a long history of empowering health care professionals, patients and employees to live every day with confidence. We aim to help people around the world look, feel and live like the best versions of themselves - however they define it. Clinically proven, its product portfolio includes injectables, devices and skin care treatments designed to meet each patient’s needs with high standards of safety and efficacy. Being family owned for more than 115 years, Merz Aesthetics is known for building unique connections with customers who feel like family. Merz Aesthetics’ global headquarters is in Raleigh, N.C., USA, with a commercial presence in 90 countries worldwide. It is also a part of Merz Group, which was founded in 1908 and is based in Frankfurt, Germany. Learn more at merzaesthetics.com.

Position Snapshot

Job Title: Quality Assurance Engineer Documentation & Training

Location: Plan-les-Ouates (GE)

Activity rate: 100%

Type of contract: CDI

Key Responsibilities

• Develop, review, and maintain comprehensive quality documentation, including Standard Operating Procedures (SOPs), work instructions, and quality manuals, ensuring alignment with Good Manufacturing Practices (GMP) and regulatory requirements.
• Design and deliver engaging training programs for quality assurance processes, documentation control, and relevant operational procedures to all levels of staff.
• Lead the implementation and ongoing management of Corrective and Preventive Action (CAPA) processes, including thorough investigation of deviations and root cause analysis.
• Conduct internal audits to assess compliance with established quality standards and identify areas for process improvement.
• Collaborate with cross-functional teams to gather information for documentation and training materials, ensuring clarity and accuracy.
• Utilize data analysis to monitor quality metrics, identify trends, and recommend data-driven improvements to quality processes and documentation.
• Manage the document control system, ensuring proper version control, distribution, and archival of all quality-related documents.
• Facilitate quality improvement initiatives and contribute to the continuous improvement process across the organization.
• Provide support and guidance to operations teams on quality-related matters, acting as a subject matter expert.
• Maintain a high level of attention to detail in all documentation and training activities, ensuring safety assurance and product integrity.

Knowledge and Skills

• Extensive knowledge of GMP, ISO 13485 requirements, and Quality Assurance principles
• Strong verbal and written communication and presentation skills
• Ability to work independently and manage priorities within tight deadlines
• Strong collaboration and stakeholder management skills across functions, organizational levels, sites, and multicultural environments
• Strong attention to detail, rigor, accuracy, and organizational skills with a commitment to quality and regulatory compliance
• Team-oriented mindset
• Proficiency in Microsoft Office applications, Quality Management Systems, and digital and AI-enabled tools supporting data analysis, process improvement, and documentation activities
• Fluent in English and French

Education & Qualifications

Master's degree (or equivalent Bac +5 qualification) in Biotechnology, Engineering, Quality, or a comparable scientific discipline.

Professional Experience

Minimum 5 years of experience in Quality Assurance within a regulated environment

What we offer

Work-life balance: Our time is precious; to promote a good work-life integration, we allow flexible working hours and home office work, depending on the position requirements. Our employees also benefit from generous annual leave arrangements.

Ongoing training: Your personal and professional development is key to our success. You will have access to multiple training programs (e.g., LinkedIn Learning, FranklinCovey, Harvard online) and development opportunities.

Benefits: We offer various benefits, such as premium accident insurance, attractive Pension Fund, discounts programs, Employee Assistance Program, and regular fun team activities.

Sustainable development: The Merz Group is investing at every site to achieve carbon neutrality by 2035.