Product Specialist (EU)

Xapply; Schweiz; Remote; CHF 100.000 - 130.000; Vollzeit

Zusammenfassung

Xapply, partnering with a client, seeks a Product Specialist (EU) based in Switzerland to bridge product expertise with customer success in a life sciences cloud environment.

You will configure and adopt AI-enabled clinical research software, tailor deployments to client workflows, and support the full customer journey from design and training to go-live and optimization, including pre-sales activities and reporting.

Aufgaben

• Provide product expertise and customer success across the client lifecycle.
• Configure and adopt AI-enabled clinical research software to client workflows.
• Support solution design, training, implementation, go-live and optimization.
• Contribute to pre-sales activities, product feature deployment, and customer reporting.

Jobbeschreibung

Description:

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Product Specialist (EU) based in Switzerland.

This role combines product expertise, customer success, solution configuration, and consulting within an innovative life sciences environment. You will help customers configure and adopt AI-enabled clinical research software according to their workflows, requirements, and operational needs. The position spans the full customer journey, from solution design and training through implementation, go-live support, and ongoing optimization. You will also contribute to pre-sales activities, product feature deployment, and customer reporting. Working closely with clients and internal teams, you will translate business needs into practical technology solutions while ensuring successful project delivery. This is an opportunity to work at the intersection of life sciences, cloud technology, data, and generative AI in a fully remote European environment.