Product & Service Specialist — Tech Retail

Lex; Genf; Vor Ort; CHF 60.000 - 75.000; Vollzeit

Zusammenfassung

Apple Retail is seeking a Specialist to build brand loyalty and create owners of Apple products and services. You will deliver a unique customer service experience, asking questions to tailor recommendations to customer needs and enrich their lives.

As a Specialist, you’ll stay informed about Apple products, educate customers on buying options, and support peers by sharing knowledge and aiding in ownership opportunities, while maintaining accuracy and inclusivity in daily store operations.

Qualifikationen

• Availability to work a schedule that may include nights, weekends and public holidays in-store.
• Proficient in the local language, both written and spoken.

Aufgaben

• Deliver excellent service by understanding customers' needs and presenting products and services.
• Stay up-to-date on Apple products, services, purchase options, and Sales processes.
• Support peers by sharing knowledge and helping customers explore ownership opportunities.

Kenntnisse

Customer focus

Product knowledge

Team collaboration

Curiosity/learning

Jobbeschreibung

Apple Retail is seeking a Specialist to build brand loyalty and create owners of Apple products and services. You will deliver a unique customer service experience, asking questions to tailor recommendations to customer needs and enrich their lives.

As a Specialist, you’ll stay informed about Apple products, educate customers on buying options, and support peers by sharing knowledge and aiding in ownership opportunities, while maintaining accuracy and inclusivity in daily store operations.