Product Manager

Ontinue; Zürich; Hybrid; CHF 120.000 - 170.000; Vollzeit

Zusammenfassung

Ontinue in Zurich seeks a Technical Product Manager to shape the MXDR service. You will own the product roadmap, translate customer feedback into clear requirements, and collaborate with Product, Sales, Engineering and Security Ops to drive service improvements.

You’ll engage with customers to capture needs, align stakeholders, and articulate technical concepts through diagrams and documentation, supporting go-to-market efforts and strategic security outcomes.

Qualifikationen

• 4+ years of experience in Product Management.
• Practical cyber security experience in MSS/threat detection/SOC.
• Ability to translate customer and market feedback into clear requirements.
• Strong communication with both technical and non-technical audiences.

Aufgaben

• Own the roadmap and continuous improvement of Ontinue’s MXDR service offering.
• Work with Product, Sales, Engineering, Security Operations, Customer Success and customers to understand needs, use cases and security outcomes.
• Translate feedback into requirements, user stories, concepts, and priorities.
• Lead requirements engineering: discovery, documentation, prioritization, validation, and stakeholder alignment.
• Join customer conversations to understand technical requirements and operational challenges.
• Bridge commercial and technical teams by capturing and following up on feedback.
• Create diagrams, workflows, presentations, and documentation to explain concepts.
• Drive go-to-market activities with product knowledge, context, competitive insights, and messaging.

Kenntnisse

Product Management

Cyber security

Requirements translation

Communication

Diagrams & docs

Stakeholder management

English fluency

German language

Jobbeschreibung

About Ontinue

Our MXDR service combines powerful proprietary AI with a one-of-a-kind collaboration model to continuously build a deep understanding of our customers’ environments, informing how we prevent, detect, and respond to threats. Our unrivaled Microsoft expertise allows customers to achieve these outcomes with the Microsoft Security tools they already own.

The result is highly localized managed protection that empowers security teams to be faster, smarter, and more cost efficient than ever before.

Continuous protection. AI-powered Nonstop SecOps. That’s Ontinue.

The Role

We are looking for a Technical Product Manager to join our Product Management team in Zurich and help shape the continuous improvement of Ontinue’s AI-powered MXDR service.

This role is ideal for an experienced Technical Product Manager who has owned technical products end to end. What matters is that you understand cyber security environments, enjoy working with customers and technical teams, and are ready to own a core area of our MXDR portfolio from day one.

You will work closely with Product, Sales, Engineering, Security Operations, Customer Success, and customers to translate market feedback, customer needs, and technical requirements into clear product priorities, requirements, user stories, and service improvements.

This is a hands-on role for someone who is structured, curious, customer-focused, and comfortable moving between technical discussions, customer conversations, and product execution.

What You'll Be Doing

• Own the roadd map and continuous improvement of Ontinue’s MXDR service offering.
• Work with Product, Sales, Engineering, Security Operations, Customer Success, and customers to understand needs, use cases, pain points, and desired security outcomes.
• Translate customer, market, and internal feedback into requirements, user stories, product concepts, and roadmap priorities.
• Lead requirements engineering: discovery, documentation, prioritization, validation, and stakeholder alignment.
• Join customer and prospect conversations to understand technical requirements and operational challenges.
• Bridge commercial and technical teams by capturing, structuring, and following up on product feedback.
• Create clear diagrams, workflows, presentations, and documentation to explain product concepts and technical ideas.
• Drive go-to-market activities with product knowledge, technical context, competitive insights, and messaging input.
• Monitor trends in cyber security, MDR, MXDR, SOC operations, Microsoft Security, and AI-powered security operations.

What You Bring

• 4+ years of experience in Product Management.
• Practical cyber security experience, for example in managed security services, threat detection, incident response, SOC operations, consulting, or customer-facing technical work.
• Ability to understand customer needs, challenge assumptions, and translate feedback into clear product requirements.
• Confidence working with Sales, customer-facing teams, technical stakeholders, and customers.
• Structured, analytical thinking combined with a pragmatic, hands‑on execution style.
• Clear communication skills with both technical and non-technical audiences.
• Ability to communicate complex technical ideas through diagrams, workflows, presentations, and written documentation.
• Comfort operating autonomously in ambiguity and setting direction for others.
• Willingness to work regularly from our Zurich office.
• Fluency in English is required; German is a strong plus.

What Makes You Successful in This Role

• You succeed in this role by taking ownership, asking the right questions, and turning complex input into clear, actionable requirements.
• You are comfortable working close to customers and Sales while going deep into technical topics. You care about outcomes, follow through on commitments, and move topics from discussion to execution.