Product Manager

Smallpdf; Zürich; Hybrid; CHF 120,000 - 170,000; Full time

Benefits offered by this job

Hybrid work

30 vacation days

Sabbatical after 2 years

Parental leave 16 weeks

Pet-friendly offices

Development budget CHF 2,000/year

Coaching options

Job summary

Smallpdf in Zurich is hiring a Product Manager for our core tools. You will own the end-to-end delivery of the AI-powered features that enable millions of users to compress, convert, and search our tools.

You’ll work with a cross-functional team including engineering, design, SEO, growth and marketing in a hybrid Zurich setup. Ideal candidates have 6+ years in product management, hands-on AB testing, and a practical approach to AI — from workflows to prototyping and research.

Qualifications

• 6+ years in product management.
• Hands-on A/B testing with real traffic.
• AI in daily work: workflows, analysis, prototyping, research.
• Experience defining need & quality for an AI feature.
• Comfortable talking with engineers about trade-offs, speed, errors and estimations.
• Dynamic and hands-on: quick decisions based on real data.
• Ambiguity: you find the problem worth solving when nobody has named it yet.
• Curious and rigorous: you dig into the data yourself until the answer holds.
• You run user research yourself, and bring what you learn into decisions.
• Commercially minded: you know what a feature is worth before you build it.
• A clear communicator who aligns people without needing authority, with excellent written and spoken English

Responsibilities

• Own the individual tools end to end: upload experience, processing, output quality, download
• Work with our SEO, SEM and growth teams on how people reach the tools, including positioning with marketing so people remember us by name
• Help turn AI search and LLMs into a real acquisition channel, from first users to a tracked source of traffic
• Ship AI features where they help users, with a clear process for accuracy, cost and quality before launch
• Design, monitor and analyse experiments on millions of sessions, and ship, iterate or kill on the result
• Run deep analyses and user research yourself, and be the voice of the user in every decision
• Set the strategy and roadmap for your area from user feedback, data and business goals, with a commercial case, cost and outcome metrics for every bet
• Align engineering, design, SEO, growth, marketing and other product teams on what ships and why
• Lead without authority: manage up with clear recommendations, settle ownership with peer teams, and present plans and results to leadership and the whole company
• Raise the bar around you: help your team own product decisions, give and take honest feedback, coach others, and step outside the PM role when it moves the needle

Skills

Product management

A/B testing

AI in product

User research

Data-driven decisions

English communication

Job description

About us

Smallpdf was founded in 2013 with one simple belief: working with documents shouldn’t be complicated. Today, we’re an industry leader in digital document solutions, trusted by millions of users across 195+ countries. We build intuitive, powerful tools that help individuals and businesses work smarter with their documents. From compressing and converting files to editing and e‑signing, our platform makes complex document workflows simple, secure, and accessible.

As a product‑led company headquartered in Switzerland and powered by a diverse, global team from 35+ countries, we combine product excellence with a strong focus on user experience, data‑driven decision‑making and continuous innovation. We operate at the intersection of simplicity and performance, building scalable solutions that power everyday productivity for individuals and businesses alike. Our team is driven by ownership, experimentation and a shared commitment to delivering meaningful impact at scale.

About the role

Over 60 million people use Smallpdf every month to do one thing: compress a file, convert it, translate it, merge it. Our core tools are freemium and SEO‑led: people find us through Google and, more and more, through AI assistants. They finish the job and leave.

As Product Manager for our core tools, you make that single task the fastest, easiest and best on the market, so search engines, AI assistants and people send users back. You own the individual tools end to end. Together with our growth team, you work on the channels that bring people to them: organic search, paid search and AI search. You work in Zurich with a fully staffed product team, including an EM, a designer and engineering counterparts, and closely with our SEO, growth and marketing teams.

Responsibilities

• Own the individual tools end to end: upload experience, processing, output quality, download
• Work with our SEO, SEM and growth teams on how people reach the tools, including positioning with marketing so people remember us by name
• Help turn AI search and LLMs into a real acquisition channel, from first users to a tracked source of traffic
• Ship AI features where they help users, with a clear process for accuracy, cost and quality before launch
• Design, monitor and analyse experiments on millions of sessions, and ship, iterate or kill on the result
• Run deep analyses and user research yourself, and be the voice of the user in every decision
• Set the strategy and roadmap for your area from user feedback, data and business goals, with a commercial case, cost and outcome metrics for every bet
• Align engineering, design, SEO, growth, marketing and other product teams on what ships and why
• Lead without authority: manage up with clear recommendations, settle ownership with peer teams, and present plans and results to leadership and the whole company
• Raise the bar around you: help your team own product decisions, give and take honest feedback, coach others, and step outside the PM role when it moves the needle

About you

• 6+ years in product management
• Hands-on A/B testing experience on a product with real traffic
• AI in your daily work: workflows, analysis, prototyping, research. You know where it goes wrong and you check it
• Experience defining need & quality for an AI feature, or a clear view of how you would do it
• Comfortable talking with engineers about trade-offs, speed, errors and estimations
• Dynamic and hands-on: you make quick decisions based on real data
• Comfortable with ambiguity: you find the problem worth solving when nobody has named it yet
• Curious and rigorous: you dig into the data yourself until the answer holds
• You run user research yourself, and bring what you learn into decisions
• Commercially minded: you know what a feature is worth before you build it
• A clear communicator who aligns people without needing authority, with excellent written and spoken English

Nice to have

• Document or file-processing products
• A utility business with a strong free tier
• Experience with high‑volume consumer tools
• Experience with SEO, SEM or AI search as acquisition channels

Important note: this is a hybrid role based in our Zurich office. You either already live in the Zurich area or are willing to relocate.

Join Smallpdf - Where innovation meets impact!

Becoming part of our team means more than just taking a job - it’s joining a dynamic, collaborative environment where your voice matters, your growth is championed, and your work truly makes a difference.

Here, we don’t just talk about a growth mindset - we live it. You’ll thrive in a culture that balances professional ambition with personal well‑being, where flexibility, creativity, and purpose come together. Whether you’re shaping the future through groundbreaking projects or leveling up your skills, your journey here will be one of impact, innovation, and continuous learning. This reflects in our company values.

Our Benefits

• You get to impact the way over 60 million people get work done every month.
• Push boundaries and dare to fail - that’s how we learn!
• Enjoy the flexibility of a hybrid work environment, and meet your team occasionally to work together and strengthen the team bond.
• 30 vacation days - yep, you read that right - that you can take whenever you need them.
• Need a long break? We offer sabbatical leave to employees who’ve been with us for over 2 years.
• 16 weeks parental leave - 100% of your salary - for all new parents
• Don’t leave your four‑legged friends at home, our offices are pet‑friendly
• A personal development budget of up to 2,000 CHF every year, plus days off for courses or training.
• Internal knowledge sharing and external coaching options during your working hours to boost both your hard and soft skills.
• Hack days to challenge you and your team, plus build amazing things.
• BBQs, game nights, meetups in the Swiss Alps, or in kayaks on Lake Zurich - we’re serious about great coffee, karaoke, and Mario Kart, too!

Hiring policy

Smallpdf is an equal‑opportunity employer, and we believe our strength comes from a team that reflects a wide range of backgrounds, identities, perspectives, and lived experiences. We welcome applicants of all genders, ethnicities, ages, abilities, orientations, and life paths. You’ll also have the option to share your pronouns and answer an anonymous demographic questionnaire when you apply. This information is completely voluntary, but it helps us stay accountable in building an inclusive and equitable hiring process.

We use AI thoughtfully in our day‑to‑day work, but we value human curiosity, creativity, and integrity above all. We’re excited to meet candidates who bring genuine expertise, real stories, and authentic experience to the table.