Product Manager

Randstad Switzerland; Lugano; Vor Ort; CHF 90.000 - 130.000; Vollzeit

Zusammenfassung

Randstad Switzerland in Lugano, Switzerland is seeking a technically skilled professional to support product information, marketing input, and sales materials. You will help structure product knowledge and deliver training and presentations to partners and customers.

The role involves cross-functional collaboration with Sales, Marketing, R&D, and channel partners, plus occasional travel to customer visits and events. Strong English and European language knowledge is beneficial.

Qualifikationen

• Degree or technical qualification in electrical or electronics engineering.
• Experience in product management, technical product support, or sales engineering.
• Ability to translate technical features into clear customer value.
• Strong communication and documentation skills.
• Willingness to travel occasionally for visits and events.

Aufgaben

• Ensure technical accuracy, clarity and consistency of product information shared internally and externally.
• Support Marketing with technical input for brochures, advertisements, website content and other materials.
• Create and update technical-commercial tools, including price lists and support materials for Sales.
• Structure and maintain product-related knowledge for internal and external stakeholders.
• Support Sales with product knowledge and technical explanations during opportunities.
• Prepare technical presentations, tender documents, product introductions and related docs.
• Deliver technical product training to partners, customers and internal teams.
• Act as a reliable point of contact for product-related questions from Sales and partners.
• Coordinate with Sales, Marketing, R&D, and other departments on product-related matters.

Kenntnisse

Technical product understanding

Customer-focused

Strong communication

Documentation skills

Ausbildung

Degree in electrical or electronics engineering

Tools

MS Office

Jobbeschreibung

Responsibilities

• Ensure technical accuracy, clarity and consistency of product information shared internally and externally.


• Support the Marketing department with relevant technical input for brochures, advertisements, website content and other communication materials.


• Contribute to the creation and continuous improvement of technical-commercial tools, including price lists and support materials for the Sales team.


• Structure and maintain product-related knowledge in a clear and user-friendly way for internal and external stakeholders.

Technical sales support

• Support the Sales team with product knowledge, technical explanations and customer-oriented materials during commercial activities and business opportunities.


• Assist in the preparation of technical presentations, tender documents, product introductions and related commercial documentation.


• Participate in customer visits, partner meetings, trainings and trade shows to provide technical-commercial support.


• Deliver technical product training to partners, customers and internal teams when required.


• Act as a reliable point of contact for product-related questions coming from the Sales organization and external partners.

Market feedback and product positioning

• Follow market trends, technical developments, competitor activity, and product feedback from the field.


• Collect, organize, and share market sentiment and channel feedback related to assigned products.


• Identify technical advantages, commercial opportunities, and possible improvement areas in cooperation with the relevant internal departments.


• Support product positioning by translating technical features into clear customer value and business relevance.

Cross-functional coordination and project follow-up

• Act as a key link between Sales, Marketing, factory, R&D, subsidiaries, and partners on product-related matters.


• Ensure clear communication and alignment across teams involved in product support and commercial activities.


• Support selected initiatives through coordination, escalation, and practical problem-solving to enhance efficiency and customer satisfaction.

Candidate profile

Qualifications, skills and experience

• Degree or technical qualification in electrical or electronics engineering.


• Previous experience in product management, technical product support, application engineering, sales engineering, or technical sales support within a technical or engineering environment.


• Strong ability to understand technical products and communicate their value clearly to different stakeholders.


• Experience in preparing technical documentation, presentations, and customer-facing materials.


• Customer-oriented, proactive, and solution-driven mindset.


• Strong organizational skills and attention to detail is a must.


• Excellent communication skills, both written and verbal.


• Proficiency with MS Office tools.


• Technical background or experience in the UPS, critical power, power protection, power electronics, or datacenter industry is a strong plus.


• Strong English language skills; additional European languages such as German, French, Italian, or Spanish are an asset.


• Willingness to travel occasionally for customer visits, meetings, trainings, and events.