People & Culture Coordinator - Talent Acquisition (M/F/D)

Mandarin Oriental Group; Zürich; On-site; CHF 70,000 - 95,000; Full time

Benefits offered by this job

Learning & Development

MOstay program

Colleague Wellness

Swiss Deluxe Rates

Job summary

Mandarin Oriental Savoy, Zurich is seeking a People & Culture Coordinator - Talent Acquisition to manage recruitment activities and support daily People & Culture operations within a luxury hotel setting. You will attend recruitment events, build talent pipelines, and drive engagement across the colleague lifecycle.

The role requires strong English and German, hospitality industry insight, and the ability to represent the brand at school events and networks.

Qualifications

• Completed Swiss Commercial Apprenticeship (Kaufmännische Lehre EFZ) and/or a degree in Hospitality Management, Human Resources, Business Administration, or related field.
• Previous experience in recruitment, talent acquisition, HR, or People & Culture, ideally in luxury hospitality.
• Strong interest in talent attraction, employer branding, and colleague engagement.
• Confident representing the company at hospitality schools, career fairs, and recruitment events.
• Excellent communication and interpersonal skills with ability to build relationships at all levels.
• Strong organisational and time management skills with attention to detail and multitasking.
• Proactive, service-oriented, and passionate about candidate and colleague experiences.
• Fluent in English and German; additional languages are an advantage.
• Proficient in Microsoft Office; Workday experience is beneficial.
• Right to work in Switzerland.

Responsibilities

• Manage daily People & Culture operations with a focus on recruitment and talent acquisition.
• Lead the full recruitment cycle, including sourcing, screening and interviewing.
• Build and maintain talent pipelines for current and future roles.
• Represent the company at recruitment events, career fairs, and hospitality schools.
• Develop relationships with hospitality schools, universities, and industry networks.
• Drive colleague engagement initiatives and promote a positive workplace culture.
• Organise and coordinate employee events, recognition programs, and wellbeing initiatives.
• Ensure an exceptional candidate and employee experience throughout the lifecycle.
• Support HR administration, employee relations, and People & Culture projects.

Skills

Recruitment experience

Talent acquisition

English proficiency

German proficiency

Communication skills

Interpersonal skills

Organisational skills

Customer service mindset

Education

Swiss Commercial Apprenticeship (EFZ)

Hospitality Management degree

HR/Business Administration degree

Tools

Microsoft Office

Workday

Job description

Mandarin Oriental Savoy, Zurich is looking for a People & Culture Coordinator - Talent Acquisitionto join our People & Culture Team.

Are you a master of craft?Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental Savoy, Zurich is located in the heart of the Old Town, in the main business center, close to the city's leisure attractions and just a short walk from the shores of Lake Zurich. The Mandarin Oriental Savoy, Zurich has 80 guest rooms and suites and three dining venues, including an all-day dining restaurant, a specialty restaurant and a lobby lounge. The hotel is ideal for meetings and events with its newly renovated event facilities, including a grand historic ballroom.

About the job

Based at the Mandarin Oriental Savoy, Zurich within the People & Culture Department, the People & Culture Coordinator - Talent Acquisition is responsible for managing recruitment activities, supporting daily People & Culture operations, attending recruitment events, and driving colleague engagement initiatives.

As People & Culture Coordinator - Talent Acquisition, you will beresponsiblefor the following tasks:

• Manage daily People & Culture operations with a strong focus on recruitment and talent acquisition.
• Lead the full recruitment cycle, including sourcing, screening and interviewing.
• Build and maintain strong talent pipelines for current and future hiring needs.
• Represent the company at recruitment events, career fairs, and hospitality school recruitment days to attract top talent.
• Develop and maintain relationships with hospitality schools, universities, and industry networks.
• Drive colleague engagement initiatives and support activities that promote a positive, inclusive, and high-performing workplace culture.
• Organize and coordinate employee events, recognition programs, and wellbeing initiatives to enhance the colleague experience.
• Ensure an exceptional candidate and employee experience throughout the entire employment lifecycle.
• Support HR administration, employee relations, and various People & Culture projects.

As People & Culture Coordinator - Talent Acquisition, weexpectfrom you:

• Completed Swiss Commercial Apprenticeship (Kaufmännische Lehre EFZ) and/or a degree in Hospitality Management, Human Resources, Business Administration, or a related field.
• Previous experience in recruitment, talent acquisition, Human Resources, or People & Culture, ideally within luxury hospitality.
• Strong interest in talent attraction, employer branding, and colleague engagement.
• Confident in representing the company at hospitality schools, career fairs, and recruitment events.
• Great communication and interpersonal skills with the ability to build relationships at all levels.
• Strong organizational and time management skills, with a strong attention to detail and the ability to juggle multiple tasks simultaneously.
• Proactive, service-oriented, and passionate about creating exceptional candidate and colleague experiences.
• Excellent in English and German; additional languages are an advantage.
• Proficient in Microsoft Office applications; experience with Workday is beneficial.
• Successful applicants must have the right to work in Switzerland.

Our commitment to you

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
• Swiss Deluxe Rates.

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