Patient Care Navigator & Care Coordination Specialist

flchealth; Genf; Vor Ort; CHF 35.000 - 46.000; Vollzeit

Benefits dieser Stelle

Mon-Fri schedule

Medical/Dental/Vision/Life insurance

Safe Harbor 3% 401k contribution

Robust PTO

Education assistance

Zusammenfassung

Finger Lakes Community Health seeks a Patient Navigator to guide patients and families through the healthcare system, helping with care coordination, understanding conditions, and access to services. This role includes interpretation during visits and providing education on preventive care.

The position supports on-site work in Port Byron, NY, one day per week with mileage reimbursement. You will collaborate with providers and staff to reduce barriers and improve patient outcomes across the

Qualifikationen

• High school diploma or equivalent is required.
• Associate or Bachelor’s in Human Services, Health Sciences, Spanish, or Interpretation Studies is preferred.
• Certification in medical or community interpretation from a recognized accrediting body (e.g. CCHI, NCMI) is required.
• 2+ years in a healthcare or customer service setting preferred.

Aufgaben

• Provide comprehensive information to patients about available services and resources.
• Guide patients through completion of relevant patient forms or eligible program requirements.
• Assist patients in understanding their health conditions, treatment options, and follow-up care.
• Provide interpretation services for patients for the duration of the patient visit.
• Identify and address social, financial, or logistical barriers that may impede patient care.
• Coordinate appointments, referrals, and follow-up visits to ensure continuity of care.

Kenntnisse

Healthcare customer service

Interpretation

Communication

Team collaboration

Ausbildung

High school diploma

Associate or Bachelor’s in Human Services/Health Sciences/Spanish/Interpretation

Medical/Community interpretation certification (CCHI/NCMI)

Jobbeschreibung

Finger Lakes Community Health seeks a Patient Navigator to guide patients and families through the healthcare system, helping with care coordination, understanding conditions, and access to services. This role includes interpretation during visits and providing education on preventive care.

The position supports on-site work in Port Byron, NY, one day per week with mileage reimbursement. You will collaborate with providers and staff to reduce barriers and improve patient outcomes across the