Outreach Strategy Consultant

UN Secretariat; Genf; On-site; CHF 90,000 - 130,000; Full time

Job summary

UN Secretariat in Geneva seeks an Outreach Strategy Consultant for the Independent Institution on Missing Persons in the Syrian Arab Republic (IIMP). The role leads development and implementation of an institutional outreach strategy to raise visibility, accessibility and impact across operations, while ensuring victim-centered, inclusive communication.

You will create country-specific plans, provide technical support, lead trainings, and develop practical tools.

Qualifications

• Advanced degree in Communications or related field required.
• Minimum ten years of progressive outreach experience.
• Experience in conflict/post-conflict settings with victim-centered, trauma-informed approaches.

Responsibilities

• Develop and finalize an institutional outreach strategy with priorities, timelines and target audiences.
• Create country-specific outreach strategies and action plans for focal countries.
• Provide targeted technical support to sections and country teams on outreach planning and implementation.
• Deliver training sessions and workshops on outreach, stakeholder engagement, and inclusive communication.
• Establish a basic outreach monitoring framework with indicators for reach, engagement, and impact.

Skills

Outreach strategy

Stakeholder engagement

Communication strategy

Inclusive communication

Victim-centered approaches

Human rights-based approaches

Trauma-informed approaches

Gender sensitivity

Project planning

Monitoring and evaluation

Capacity building

Technical support

Consultation

Coordination

Education

Advanced degree in Communications/IR/Public Policy

Master's degree or equivalent

Job description

Organizational context: The Independent Institution on Missing Persons in the Syrian Arab Republic (IIMP) operates under a UN General Assembly mandate to clarify the fate of missing persons in Syria and support victims and their families. This role is within the Participation and Family Support Section, contributing to the IIMP's visibility, accessibility, and impact.

Job purpose: The Outreach Strategy Consultant will lead the development and implementation of a comprehensive institutional outreach strategy for the IIMP. This involves strengthening the visibility, accessibility, and impact of the IIMP's work across its operational areas and fostering relationships with key partners and stakeholders. The role ensures that outreach strategies are tailored to country-specific contexts, sensitive to the diverse experiences of victims and families, and promote safe, meaningful, and inclusive participation, while avoiding harm. The consultant will also develop practical tools and provide technical support to enhance outreach planning and execution.

Responsibilities: Develop and finalize an institutional outreach strategy, including an implementation plan with priorities, timelines, and target audiences. Create country-specific outreach strategies and action plans for focal countries. Provide targeted technical support to sections and country teams on outreach planning and implementation. Deliver training sessions and workshops on outreach, stakeholder engagement, and inclusive communication. Develop practical outreach tools and guidance, such as templates and checklists. Establish a basic outreach monitoring framework with indicators for reach, engagement, and impact. Review outreach and communication materials for accessibility, victim-centeredness, gender sensitivity, and consistency. Conduct consultation, coordination, and validation sessions with relevant stakeholders, including families of missing persons and victims' representatives.

Education: An advanced university degree (Master's or equivalent) in Communications, International Relations, Political Science, Human Rights, Public Policy, Social Sciences, or a related field is required. A first-level degree with two additional years of relevant experience may be accepted. Fluency in English and Arabic is required; knowledge of other languages relevant to the Syrian context is desirable.

Work experience: A minimum of ten years of progressive professional experience in outreach, stakeholder engagement, communications, advocacy, or partnership development is required. Demonstrated experience in developing and implementing institutional outreach or communication strategies is essential. Experience in conflict/post-conflict settings using human rights-based, victim-centered, trauma-informed, and inclusive approaches is required. Understanding of transitional justice and issues related to missing persons is desirable.

Skills: Outreach strategy development and implementation, stakeholder engagement, communication strategy, inclusive communication, victim-centered approaches, human rights-based approaches, trauma-informed approaches, gender sensitivity, project planning, monitoring and evaluation, capacity building, technical support, consultation, coordination.

Required languages:

Desired languages: