Operations Manager, Digital Inclusion Section

ACCA Careers; Genf; In loco; CHF 140.000 - 200.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health insurance

Pension scheme

Paid leave

Descrizione del lavoro

UNICEF seeks an experienced Operations Manager to drive the Digital Inclusion unit's operations in Switzerland and the Barcelona technology centre. You will align governance, finance, procurement, and admin with the division's mission to expand digital opportunities for children.

The role reports to the DID Chief of Operations and requires strong leadership, strategic oversight, and collaboration with country offices and partners to ensure scalable, robust operations.

Competenze

• Advanced degree in business, finance, or related field; professional accounting designation preferred.
• Minimum 8 years of external/internal operations management experience at national and international levels.
• Fluency in English; knowledge of additional UN languages desirable.

Mansioni

• Lead strategic operations for UNICEF DI across Switzerland and Barcelona tech centre.
• Oversee budget, financial management, facilities, procurement, and admin processes.
• Ensure governance, risk management, compliance, and efficient service delivery.

Conoscenze

Budget management

Facilities management

Administration

MS Office

Risk management

Formazione

Advanced university degree / professional accounting designation (CA/ACCA)

Strumenti

ERP systems

Descrizione del lavoro

Job no: 596777

Contract type: Fixed Term Appointment

Geneva

Level: P-4

Location: Switzerland

Categories: Operations

UNICEF works in over 190 countries and territories to save children’s lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence.

At UNICEF, we are committed, passionate, and proud of what we are needed. Promoting the rights of every child is not just a job – it is a calling.

UNICEF is a place where careers are built: we offer our staff diverse opportunities for professional and personal development that will help them reinforce a sense of purpose while serving children and communities across the world. We welcome everyone who wants to belong and grow in a diverse and passionate culture, coupled with an attractive compensation and benefits package.

For every child, the right to Digital opportunities

How can you make a difference?

UNICEF’s Digital Impact Division (DID) builds and operates UNICEF’s digital foundations, including modern enterprise platforms, digital products, infrastructure and AI capabilities, and sets the digital guardrails that keep them secure and resilient through cybersecurity and risk-informed security, while partnering with programme teams, country offices and governments to responsibly scale digital solutions.

The Strategic Enablers pillar is a core element of UNICEF’s Digital Impact Strategy, acting as the structural backbone of the division. This pillar brings together key enablers—People & Culture, Communications, Operations and Artificial Intelligence — to create an integrated ecosystem for sustainable digital impact. The Operations Team provides the foundational processes, governance, and infrastructure that support agile delivery and scale, including procurement, financing mechanisms, and enterprise architecture alignment.

UNICEF’s Digital Inclusion (DI) programme supports governments and partners to improve equitable, affordable digital access for children, schools, and communities.

Reporting to the DID Chief of Operations, the Operations Manager is a strategic business partner and functional expert of DI's operational and administrative services that is accountable for managerial leadership and policy guidance to ensure the seamless execution of DI's mission. The role ensures that DI's operational strategies are robust, efficient, and scalable, supporting both the Switzerland base and the Barcelona technology centre.

Key Functions, Accountabilities And Duties

• Policy, Procedures, and Strategies
• Budget Preparation and Implementation
• Geneva/Barcelona Office Coordination of Administrative Support and Services
• Property Management
• Contract Arrangement and Control
• Leadership and People Management
• Other Duties as Assigned by DID Chief of Operations

To qualify as an advocate for every child you will have…

Minimum Requirements

• Education: An Advanced University Degree (master's or equivalent) in one of the following areas is required: Business management, financial management, accounting, public finance and related operations function (supply chain, human resources, information technology, international business, etc). A first level university degree in a relevant field combined with an internationally recognized professional accounting designation (CA, ACA, ACCA CPA, CIMA, CPFA, or Expert Comptable) and 2 additional years of relevant work experience may be accepted in lieu of an advanced university degree.
• Work Experience: A minimum of 8 years of professional experience, at the national and international level is required, specifically in implementing strategic organizational initiatives in one or more operations management areas including budget, financial management and reporting, facilities management, administration, supply and logistics management, information and communication technology, human resources. Experience with UNICEF or within the UN system is required. Experience in Results Based Management is required.Previous hands-on experience in strategic operations is required.
• Skills: Microsoft Office, risk management, compliance, process improvement, digital tools, automation, policy, business intelligence, administration.
• Language Requirements: Fluency in English is required.

Desirables

• Language: Knowledge of another official UN language (Arabic, Chinese, French, Russian or Spanish) or a local language
• Experience in one or more of the following areas:Audit and investigations, Safety and security, Grant Management, Enterprise Risk Management
• Experience in working with corporate ERPs (Enterprise Resource Planning) and IPSAS (International Public Sector Accounting Standards)
• Experience with open-source tech communities or previous exposure to such work
• Experience working in or managing distributed teams
• Experience in a large private or public company, or experience working in a developing country and/or humanitarian/ emergency context
• Experience working in or supporting successful client-oriented work units
• Relevant experience at country level, particularly in development, fragile settings and humanitarian contexts.

For every Child, you demonstrate...

UNICEF's Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it.

UNICEF Competencies Required For This Post Are…

• Builds and maintains partnerships
• Demonstrates self-awareness and ethical awareness
• Drive to achieve results for impact
• Innovates and embraces change
• Manages ambiguity and complexity
• Think and acts strategically
• Works collaboratively with others
• Nurtures, leads and manages people