Operations Engineer

Open Systems; Zürich; Vor Ort; CHF 100.000 - 140.000; Vollzeit

Benefits dieser Stelle

Customer safety

Unconventional thinking

Simplicity at work

Collaborative culture

Zusammenfassung

Open Systems seeks an Operations Engineer to strengthen the Digital Operations Center and MCC, integrating customer-facing operations with cloud services. You’ll improve processes, tools, and procedures while collaborating across departments to maintain high-quality, secure operations.

You will participate in incident management, training programs, and release management, with opportunities to integrate advanced services into the standardized operations framework.

Qualifikationen

• Bachelor’s degree in Computer Science or a related field.
• Strong analytical and problem-solving abilities.
• Excellent communication and interpersonal skills.
• Team-player with an open-minded, committed attitude.
• Interest in Linux, networking and security concepts, or AI integration.

Aufgaben

• Maintain and improve digital operations for the DOC and cloud services.
• Coordinate incident and release management with cross-team stakeholders.
• Implement new processes and tools to enhance operational efficiency.
• Ensure security and reliability of network operations.

Kenntnisse

Analytical skills

Communication skills

Team-player

Problem-solving

Linux networking

Security concepts

AI integration interest

Willingness to learn

Ausbildung

CS degree

Jobbeschreibung

If you are a highly motivated, curious, and empathic human being with a strong passion for technology, keep on reading because this job might just be for you!

Your Mission

As an Operations Engineer, everything you do revolves around our Digital Operations Center, Mission Control, excelling at Security and a Network Operations. Your goal is to keep the outstanding quality and to develop the DOC to the next level, integrating directly customer facing operations with cloud services operations. You achieve this not only through introducing new processes, tools, and procedures but also by improving existing ones. The wide variety of tasks will give you the chance to work collaboratively with people from all departments of Open Systems.

As part of an experienced team, you will solve smaller or bigger issues to ensure smooth operations, oversee the extensive internal training program, be part of Customer and internal Incident Management, and get experience in our Release Management. You will also have the chance to integrate new advanced services into the highly standardized and efficient operations concept.

Your Qualifications

• University or FH degree preferably in a Computer Science-related field
• Strong analytical, coordination, and pragmatic problem-solving skills
• Excellent communication and interpersonal skills
• Open-minded and committed team-player attitude
• Solution-oriented & innovative thinking
• Desire to make a difference & acquire new skills
• Knowledge or strong interest in Linux operating systems and networking in general and the major internet protocols (TCP/IP, HTTP, SSL, SMTP, DNS); Knowledge, or strong interest in network security concepts and practices, or AI integration practices

What We Offer

• CaringPASSIONATELYabout keeping our customers safe – We’re dedicated to solving problems. Whatever it takes.
• ThinkingUNCONVENTIONALLYto stay ahead – The world never fails to surprise us. So let’s surprise it first.
• Doing the hard work to make thingsSIMPLE– Craft and hone something that delights in its simplicity.
• WorkingCOLLABORATIVELYto build success – The power of the team will always make us faster and better.

Open Systems has been recognized as an outstanding place to work. You’ll be surrounded by smart teams who enrich your experience and provide opportunities you will need to develop your skills and advance your career.

We look forward to receiving your online application (please note that you need to compress your application into two attachments). Only direct applications will be considered.

Come as you are! We are looking for amazing people of diverse backgrounds, experiences, abilities, and perspectives. Open Systems welcomes and encourages diversity in the workplace regardless of race, gender, religion, age, sexual orientation, disability, or veteran status.

About Open Systems

Open Systems is about secure connectivity made easy, combining SD-WAN, Firewall, SWG, CASB, and ZTNA into a framework that supports secure connectivity across cloud and hybrid environments and locations. Open Systems Managed SASE provides a comprehensive SASE solution through an easy‑to‑use customer portal, underpinned with a unified data platform to drive future innovation, all delivered as a 24x7 managed service.