Operational SAP-PM Data & Support Specialist (m/f/d)

LHH Recruitment Solutions; Bern; On-site; CHF 90,000 - 120,000; Full time

Job summary

LHH Recruitment Solutions in Bern is seeking an Operational SAP-PM Data & Support Specialist (m/f/d) to support SAP Plant Maintenance operations at a leading global biopharmaceutical company. You will be the primary contact for SAP-PM master data management and first-level support for around 800 SAP users.

Key duties include managing SAP PM master data lifecycle, approving data changes, performing data updates, generating reports, and coordinating with local and global stakeholders to ensure

Qualifications

• Experience with SAP PM / SAP EAM master data.
• Strong master data governance and maintenance processes.
• Experience in SAP PM support environments or similar.
• High affinity for IT systems and business applications.
• Proficiency with Microsoft Office, ITSM systems, and DMS.
• Strong analytical skills for data extraction and reporting.
• Experience participating in projects and cross-functional initiatives.
• Highly accurate, structured, and reliable working style.
• Native-level German and good English skills.

Responsibilities

• Manage SAP PM/EAM master data throughout its lifecycle.
• Review and assess master data requests according to SOPs.
• Advise requestors on master data topics and coordinate requests.
• Perform data updates within SAP PM with a first-time-right approach.
• Create reports, data extracts, and analyses to support decisions.
• Support SAP PM order management and related documentation workflows.
• Collaborate with local/global stakeholders to ensure quality and efficiency.

Skills

SAP PM

Master data governance

Data extraction & reporting

IT systems affinity

DMS & ITSM tools

Education

Technical or Commercial education

Tools

Microsoft Office

SAP PM tools

DMS

Job description

We are currently looking for a highly motivated and detail-oriented Operational SAP-PM Data & Support Specialist (m/f/d) to join a dynamic team supporting SAP Plant Maintenance (SAP PM) operations at a leading global biopharmaceutical company in Bern.

In this role, you will serve as a key contact person for SAP-PM Master Data Management and First Level Support, ensuring high-quality master data processes and seamless support for approximately 800 SAP users. You will work closely with internal stakeholders, support business-critical maintenance processes, and contribute to continuous improvements within the SAP PM environment.

Our client is a world-leading biopharmaceutical organization dedicated to saving lives and improving patient outcomes through innovative therapies. You will become part of a collaborative environment where quality, compliance, and operational excellence are key priorities.

Main Responsibilities

• Manage SAP PM/EAM master data throughout its lifecycle, including creation, modification, validation, approval, and documentation.


• Review and assess master data requests according to applicable SOPs and ensure complete and accurate processing.


• Advise requestors on master data topics and coordinate incoming Master Data Management requests.


• Perform individual and mass data updates within SAP PM while maintaining a \"first time right\" approach.


• Provide and maintain relevant data and information to support efficient master data processes.


• Ensure smooth operation of SAP PM order management processes and related documentation workflows.


• Coordinate and distribute support and master data requests within the Data & Support team.


• Deliver first-level support to SAP PM users and escalation issues where necessary.


• Manage physical and electronic maintenance and work order documentation.


• Create reports, data extracts, and analyses to support operational decision-making.


• Participate in projects, workshops, meetings, and continuous improvement initiatives.


• Support SMEs with projects, incidents, change requests, and service requests.


• Collaborate effectively with local and global stakeholders to ensure high service quality and process efficiency.

Your Profile:

• Technical, commercial, or secondary education degree (or equivalent qualification).


• Several years of experience working with SAP PM / SAP EAM Master Data.


• Strong understanding of master data governance and maintenance processes.


• Experience in SAP PM support environments or similar operational support functions.


• High affinity for IT systems and business applications.


• Experience with tools such as Microsoft Office, ITSM systems, and document management systems (DMS).


• Strong analytical skills with experience in data extraction, reporting, and data analysis.


• Experience participating in projects and cross-functional initiatives.


• Highly accurate, structured, and reliable working style.


• Native-level German and good English skills.

Additional Information:

• Duration: 12 months


• Workload: 100%


• Work location: Bern


• Remote work: No


• Start date: 01.10.2026


• Working hours: Regular business hours