Ombudsperson Office Coordinator

IOM - UN Migration; Genf; On-site; CHF 90,000 - 130,000; Full time

Job summary

IOM - UN Migration in Geneva seeks an organized administrative professional to support the Ombudsperson and Deputy Ombudsperson with office management, travel planning, documentation, and communications. The role requires confidentiality, strong coordination, and experience in multi-cultural environments.

The candidate will help maintain OOM's annual plans, assist with training materials, and ensure timely responses to internal and external queries, contributing to a respectful workplace culture.

Qualifications

• Bachelor's degree in Administration, HR, Behavioural Sciences, Conflict Resolution, Law, or related field with two years of relevant professional experience; or a university degree with four years of relevant professional experience.
• Experience coordinating travel, meetings, workshops, trainings, conferences, and events in fast-paced multicultural environments.
• Experience supporting procurement and vendor management processes, including coordination with service providers and administrative focal points.
• Experience handling confidential and sensitive information requiring discretion, neutrality, and sound judgement.
• Experience developing outreach, awareness-raising, communications, or training materials is an advantage.

Responsibilities

• Assist the Ombudsperson and the Deputy Ombudsperson with administrative and logistical management of OOM; coordinate actions and maintain records.
• Organize outreach, meetings, trainings, and other activities; finalize agendas, invitations, minutes, and documentation.
• Manage complex communications and respond to queries during core business hours; maintain relationships with stakeholders.
• Support administrative matters related to missions, travel, and coordination with organizational actors.
• Develop and maintain annual activity plan; establish quality assurance measures for monitoring and reporting.

Skills

MS Office

SharePoint

Adobe Acrobat

Communication

Stakeholder engagement

Time management

Organizational skills

Education

Bachelor's degree in Administration

University degree with 4 years' experience

Tools

SharePoint

Adobe Acrobat

Microsoft Teams

Job description

IOM - UN Migration in Geneva seeks an organized administrative professional to support the Ombudsperson and Deputy Ombudsperson with office management, travel planning, documentation, and communications. The role requires confidentiality, strong coordination, and experience in multi-cultural environments.

The candidate will help maintain OOM's annual plans, assist with training materials, and ensure timely responses to internal and external queries, contributing to a respectful workplace culture.