Luxury Style Maker: Client Experience Specialist

Golden Goose; Sankt Moritz; Vor Ort; CHF 60.000 - 90.000; Vollzeit

Zusammenfassung

Golden Goose in St. Moritz is seeking a Sales Assistant (Style Maker) who can introduce clients to the Golden world, explain the brand’s heritage, and craft a personalized total look that reflects each client's personality.

You will engage customers with deep product knowledge, upsell and cross-sell, maintain store standards, and contribute to omnichannel initiatives. Fluency in German and English is required; 1–3 years in luxury retail is preferred.

Qualifikationen

• Fluency in German and English.
• 1–3 years of relevant experience in luxury retail.
• Self-motivated with a professional selling technique.
• Strong presentation, interpersonal and communication skills.
• Ability to monitor trends and understand the local market.

Aufgaben

• Assist customers by expressing their personality and crafting dream looks.
• Provide product insights, and implement up-selling and cross-selling.
• Cultivate lasting client relationships across omnichannel channels.
• Contribute to store presentation and maintain brand image.
• Support store operations, including opening/closing and inventory.
• Adhere to GDPR and health & safety standards; use IT tools effectively.

Kenntnisse

German

English

Luxury retail experience

Sales techniques

Customer service

Presentation skills

Team player

Local market knowledge

Jobbeschreibung

Golden Goose in St. Moritz is seeking a Sales Assistant (Style Maker) who can introduce clients to the Golden world, explain the brand’s heritage, and craft a personalized total look that reflects each client's personality.

You will engage customers with deep product knowledge, upsell and cross-sell, maintain store standards, and contribute to omnichannel initiatives. Fluency in German and English is required; 1–3 years in luxury retail is preferred.