Luxury Client Advisor – Craft Hand-Crafted Experiences

FERRAGAMO; Zürich; On-site; CHF 60,000 - 90,000; Full time

Job summary

Salvatore Ferragamo S.p.A. in Zurich is seeking a full-time Client Advisor to deliver a personalized luxury shopping experience. Proficiency in German and English is required, additional languages are a plus. You will transform client interactions into magical moments and build lasting relationships on the selling floor.

As a confident communicator with authentic empathy, you will lead by example, drive sales, and ensure every client feels valued and understood through every step of the journey.

Qualifications

• Acting and thinking first of the client and their experience.
• Master storytelling and asking engaging questions.
• Thinking innovatively about value creation for clients.

Responsibilities

• Transform client experiences into magical moments.
• Build long-term authentic bonds with clients.
• Demonstrate active leadership on the selling floor and drive sales results.

Skills

Client advisory

Communication

Empathy

Storytelling

Tools

CRM software

Job description

Salvatore Ferragamo S.p.A. in Zurich is seeking a full-time Client Advisor to deliver a personalized luxury shopping experience. Proficiency in German and English is required, additional languages are a plus. You will transform client interactions into magical moments and build lasting relationships on the selling floor.

As a confident communicator with authentic empathy, you will lead by example, drive sales, and ensure every client feels valued and understood through every step of the journey.