Luxury Boutique Sales & Client Experience Lead

Manufacture Roger Dubuis; Genf; Vor Ort; CHF 95.000 - 140.000; Vollzeit

Zusammenfassung

Manufacture Roger Dubuis in Geneva seeks an experienced Store Manager to lead a luxury boutique team, exceed targets and uphold brand standards. You will drive clienteling, events, and training to elevate the client experience.

You will build long-term client relationships, analyse KPI data, partner with regional teams, and ensure flawless store operations, visual merchandising, and compliance with brand guidelines.

The role is based in Geneva with a focus on premium service and brand integrity.

Qualifikationen

• Minimum 5 years’ experience working in a luxury environment at management level.
• Background in luxury sales, retail, banking, automotive or high-end hospitality; watches/jewelry a plus.
• Languages: French and English; additional languages a plus.

Aufgaben

• Achieve business targets, KPIs and sales in line with brand retail strategy.
• Lead and set performance targets for the team in a timely manner.
• Identify opportunities, grow client database, and recruit new prospects.
• Maintain boutique presentation and secure timepieces and inventory.
• Ensure exceptional client service and after-sales experience.
• Build long-term relationships with clients to maximize sales and loyalty.

Kenntnisse

Leadership

Clienteling

Sales strategy

KPI analysis

Team development

Relationship building

Jobbeschreibung

Manufacture Roger Dubuis in Geneva seeks an experienced Store Manager to lead a luxury boutique team, exceed targets and uphold brand standards. You will drive clienteling, events, and training to elevate the client experience.

You will build long-term client relationships, analyse KPI data, partner with regional teams, and ensure flawless store operations, visual merchandising, and compliance with brand guidelines.

The role is based in Geneva with a focus on premium service and brand integrity.