Lead – Responsive & NOS Flows

ON.com LLC; Zürich; Hybrid; CHF 140.000 - 190.000; Vollzeit

Zusammenfassung

On in Zürich is seeking a Lead for Responsive & NOS Flows to act as the global command center for the Cadence program, aligning merchandising, planning, and commercial stakeholders to ensure precise execution. You will drive end-to-end flow optimization, governance of safety stock, and scalable SOPs, enabling On to improve in-stock performance and seasonal replenishment across regions.

The role emphasizes autonomous prioritization, strategic thinking, and collaboration with Tech and Operations

Qualifikationen

• 5+ years in Demand Planning, Supply Planning, S&OP, or Supply Chain Operations.
• Advanced proficiency in planning systems and NOS/VMI concepts.
• Experience building net-new SOPs from scratch.
• Strong ability to manage expectations with senior leadership.
• Autonomous, strategic thinker with ability to simplify complexity.

Aufgaben

• Act as the global primary point of contact and coordination hub for the Cadence program across merchandising, commercial, and planning.
• Coordinate global program milestones and season intake to enable continuous stock and sales planning ecosystem.
• Oversee global fulfillment for continuous demand, aligning regional operations to smooth delivery capacity and reduce peaks.
• Lead evolution of safety stock planning, migrating to automated, end-to-end solutions.
• Drive process improvements and establish repeatable SOPs powering the responsive supply chain at scale.
• Define detailed processes per best-in-class industry standards for responsive and NOS programs.
• Measure and publish key metrics indicating program health, including incremental sales and inventory health.
• Share status reports highlighting risks and mitigations.

Kenntnisse

Demand Planning

Supply Planning

S&OP

SOP development

Stakeholder management

NOS/VMI

Jobbeschreibung

As the Lead for Responsive & NOS Flows, you will serve as the operational command center for the Cadence/NOS program and continuous replenishment globally. The Cadence program is there to enable radically improved in-stock rates for On’s highest velocity items. Enabling On to achieve improved in-stock rates and lower overstock. As the Cadence product portfolio scales, you will ensure that the program will continue to run with absolute precision. Keeping global and regional stakeholders on-track to hit milestones timely and with precision.Reporting to the Head of Responsive Programs, you will support the build out of the operational backbone for this new End-to-End way of working, coordinate global milestones, and partner with systems teams to automate the processes where possible. To lay the foundation and support the scaling of these new business model, you will simplify complexity, reduce manual work, and shield the inline planning teams from adhoc work, allowing On to scale its responsive supply chain efficiently and deliver more of the right product to our consumers worldwide.

Your Mission

• Operational Lead: Act as the global primary point of contact and coordinating hub for the Cadence program, aligning cross-functional stakeholders across merchandising, commercial, and planning to ensure timely execution.
• Ecosystem Orchestration: Coordinate global program milestones and manage future season assortment intake to build a seamless ecosystem centered on continuous stock and sales planning.
• Flow Optimization: Oversee global fulfillment for continuous demand, partnering with Regional Operations to synchronize delivery capacity and eliminate load-in peaks.
• Safety Stock Governance: Lead the evolution of safety stock planning, migrating from manual processes to an industry-leading end-to-end automated solution.
• Scalable Responsiveness: Challenge the status quo to drive process improvements and establish robust, repeatable SOPs that power our responsive supply chain at scale.
• Define detailed process: As per best in class industry standards for responsive programs and NOS programs.
• Measure & publish: Key metrics that indicate program health, focusing on incremental sales and inventory health.
• Share status reports: On execution, highlight risks & identify mitigation strategies.

Your story

• You bring 5+ years of experience in Demand Planning, Supply Planning, S&OP, or Supply Chain Operations, preferably within the footwear or apparel industries.
• You possess advanced proficiency in planning systems and a deep understanding of continuous replenishment models (NOS, VMI) and inventory optimization.
• You have a proven ability to build net-new processes from scratch, translating complex supply chain realities into robust, repeatable Standard Operating Procedures (SOPs).
• You expertly synthesize people and interests, effectively managing expectations and holding boundaries with senior leadership across Commercial, Operations, and Tech teams.
• You are comfortable operating autonomously to set priorities, breaking down complexity to align and bring others on board in a rapidly growing environment.
• Prior experience of Responsiveness programs is a plus.
• Ability to define & structure initiatives, develop roadmaps, track progress & highlight risks.
• Strong written and verbal communication skills.
• Comfort in strategic thinking and ability to delve into operational details.

About the Team

The Integrated End to End Planning team are the growth orchestrators of On. We partner across the company to orchestrate end-to-end planning activities -owning demand planning, supply planning,IBP and analytics across the entire product lifecycle. Combining financial data with product, commercial and supply chain data we provide visibility and analytics for decision making to power scalable growth at On. We deliver innovation in how we work, and excellence in all that we do.

We act as the bridge between On’s planning teams - gathering and understanding all perspectives, orchestrating the critical path and ensuring that accountability and accuracy is at the forefront of how we plan. If you are excited about partnering with a broad group of stakeholders to drive the success across our product categories - come and join us!

Just by the banks of the Limmat you’ll find our largest global hub in Zürich West - On Labs - where you can hike up 12 floors through our custom-built spiral trail.

The great thing about our Supply Chain at On is our adaptable, agile structure. We’re a passionate team constantly looking for originality, pushing the status quo to keep up with On's growth and strong focus on sustainability.

What we offer

On is a place that is centered around growth and progress. We offer an environment designed to give people the tools to develop holistically - to stay active, to learn, explore and innovate. Our distinctive approach combines a supportive, team-oriented atmosphere, with access to personal self-care for both physical and mental well-being, so each person is led by purpose.

On is an Equal Opportunity Employer. We are committed to creating a work environment that is fair and inclusive, where all decisions related to recruitment, advancement, and retention are free of discrimination.

We want to set everyone up for success, so here’s the lowdown on how we hire. Our process is a two-way street - bringing you into our culture, while helping us learn how you think.

Our full process can last about eight weeks from application to offer, because we care about getting it right. These steps explain how we usually do things.

Before you get started, feel free to consider if you want to work with us. Strange question? Well, we give people a lot of space to navigate their day-to-day and that style isn't for everyone. We want you to be passionate about what you do and be sure this is the right fit. Because when skills and passion combine - it creates that 'Wow' moment.