Lead - Inbound Transportation Operations

On; Zürich; On-site; CHF 150,000 - 190,000; Full time

Job summary

On in Zurich seeks an experienced Inbound Transport Operations Lead to drive strategic transport initiatives across the global inbound network. You will optimize product flows from factories to warehouses, coordinating air, sea, and road shipments to ensure timely delivery and adherence to SLAs.

The role partners with LSPs, regional operations, customs, and supply planning to mitigate disruptions, drive continuous improvement, and standardize transport requirements while remaining agile for

Qualifications

• 7+ years in global transport operations.
• Experience with multiple transport modes (air, sea, road, rail).
• Strong analytical and stakeholder skills.
• English proficiency; additional languages a plus.

Responsibilities

• Drive strategic transport initiatives for inbound operations, including establishing flows to new warehouses and onboarding logistics service providers.
• Lead and optimize inbound delivery performance from factories to warehouses across modes while meeting SLAs and lead-time benchmarks.
• Build strong partnerships with LSPs, regional teams, customs, and supply planning to mitigate disruptions and drive improvements.
• Co-lead monthly/quarterly business reviews with LSPs and markets to evaluate KPIs and enforce accountability.
• Lead standardization efforts across providers and destinations to align global transport requirements.
• Foster best practice sharing and maintain agility for local market needs.

Skills

Global transport operations

LSP onboarding

Stakeholder management

Data-driven mindset

English proficiency

Education

Bachelor's degree in logistics or related field

Job description

We are seeking a highly experienced and proactive Inbound Transport Operations Lead for our Zurich-based Global Inbound Transportation Team. Reporting directly to the Head of Inbound Transportation Operations, you will drive the execution of strategic transport initiatives and enhance delivery performance by ensuring our products flow from our suppliers to our warehouses for your assigned markets efficiently and on time. Your will play a pivotal role in managing and evolving our transport operations to boost performance, foster proactive shipment oversight, and streamline our transportation network.

Your Mission

• Drive key strategic initiatives for Transport Operations, including supporting the establishment of transport flows to new warehouses, onboarding of Logistics Service Providers, and scaling of Direct Ship operations.
• Lead and optimize inbound delivery performance for a specific market, ensuring timely and cost-effective product flows from factories to warehouses across diverse modes of shipment (air, sea, road), and guaranteeing rigorous adherence to SLAs and lead-time benchmarks.
• Establish strong partnerships with LSPs, Regional Operations, Customs and Supply Planning mitigating supply chain disruptions proactively, driving continuous improvement and enforcing accountability across all stakeholders.
• Co-lead monthly and quarterly business reviews with LSPs and market-level reviews to evaluate KPIs, drive continuous improvement, and hold all stakeholders accountable.
• Lead initiatives to standardize, align, and re-assess global transport operations requirements across providers and destinations.
• Foster best practice sharing, driving standardization and harmonization where beneficial while maintaining agility for local market needs.

Your Story

• A degree in business, economics, logistics, planning, supply chain, information systems, or operations; MBA a is a plus.
• +7 years of work experience in global transport operations ideally in an apparel/fashion global supply chain management or freight forwarding/carrier industry. Additional supply chain experience in other areas such as, procurement, sourcing, supply planning, and warehousing is an asset.
• Extensive knowledge and operational experience across all modes of transport, including airfreight, sea freight, truck, and courier services.
• Strong analytical, structured and data driven mindset.
• Excellent interpersonal and communication skills, both oral and written, to interact effectively with different teams and stakeholders.
• Proficiency in English. Other languages are a plus.
• Ability to work and deliver in changing environments, under very limited guidance while adhering to specified deadlines.

Your Team

The Inbound Transportation Team works closely to strive for excellence in everything we do, to ensure that products from our suppliers to the warehouses globally are delivered in a timely and optimal manner. We are data-driven but are also action-oriented and are able to multi-task. We establish and follow processes, but are also continuously challenging the status quo and industry standards.