Lab IT Technician (Stein, Pharma, Software Testing, GxP)

D-ploy GmbH; Stein; Vor Ort; CHF 85.000 - 110.000; Vollzeit

Benefits dieser Stelle

Lunch checks

Insurance benefits

Fishing for Friends referral program

Free refreshments

Zusammenfassung

D-ploy GmbH in Basel, Switzerland, is seeking an experienced IT Supporter to join the team on the client side. The role offers exposure to the pharma industry and a chance to work in an international environment with diverse IT challenges.

Essential qualifications include 2–3 years in a regulated setting, a strong IT background, and fluency in English and German (French is a plus). You will support GMP-related systems and collaborate with software providers.

Qualifikationen

• Minimum 2–3 years' experience in a similar position at a pharmaceutical company.
• Strong IT background with laboratory IT exposure and GMP/regulatory awareness.
• Ability to work in a multinational, collaborative environment and communicate effectively.

Aufgaben

• IT Support 1st and 2nd level (remote and onsite).
• Hardware support (printers, scanners, handheld devices) and Windows environments.
• Support of computerized systems and deployment of new tools.
• User administration and documentation of installations.
• Coordinate with software providers and perform system backups/reviews.

Kenntnisse

IT support

GxP understanding

Laboratory IT experience

Analytical software knowledge

User administration

Tools

IQ/OQ/PQ knowledge

Jobbeschreibung

D-ploy is an IT and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA.

We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the IT community, we optimize our customer's IT productivity and contribute to the organization's success and value.

We are currently looking for an experienced IT Supporter in Basel (Switzerland) to join our team on client's side. A great opportunity to work in the Pharma industry with exposure to new technologies, in an international environment.

We are focused on creating value where IT counts, join us!

Tasks and Responsibilities

• IT Support 1st and 2nd level (remote and onsite)
• Hardware (Printers, Scanners, Handheld devices), Windows
• Support of Computerized Systems:
• Supporting computers for qualification according to defined strategy
• User administration and support the deployment of new tools
• Reporting periodically
• Performing system reviews (for GMP systems) and backups
• Regular contacts and cooperation with software providers
• Prepare documentation of installations
• Implementation of IT hardware and infrastructure-related solutions
• Troubleshooting and investigation for analytical software applications and lab PC systems

Requirements

• Minimum 2-3 years' experience in a similar position, at a Pharmaceutical company
• Strong IT background, preferably with Laboratory IT support experience
• Good understanding of and motivation for working in regulated environments (GxP)
• Knowledge of different analytical software (user/power user skills)
• Basic knowledge of Qualification V-Model (IQ/OQ/PQ)
• Interest in Technical Writing and Software related topics
• Ability and willingness to work in a paper-based environment
• Flexible and team oriented person
• Collaborative and creative individual who owns and solves problems creatively, can communicate his/her ideas and results very effectively to colleagues and stakeholders
• Experienced working in multinational teams, i.e. sensitive of cultural differences and adaptable
• Fluent English and German knowledge required, French knowledge is a plus
• Candidates have to declare Criminal record extract not older than three months
• Broad range of activities, tasks, and projects
• Lunch Checks or Reka Money (Lunch Checks can be used in 7000+ restaurants, Reka Money can be used for Transport & Accommodation, Sport & Wellbeing, Leisure &Culture, Holidays & Travel)
• Enjoy free refreshments in our D-ploy offices
• Insurance Benefits
• Fishing for Friends program – our referral program
• Further development and professional advancement
• Friendly and international working environment