Key Client Manager (all genders)

Ivoclar EMEA; Opfikon; On-site; CHF 90,000 - 150,000; Full time

Benefits offered by this job

Attractive benefits

Learning and development tailored to成长

Job summary

Ivoclar EMEA is seeking a Key Client Manager for Switzerland & Liechtenstein to connect customers with opportunities and deliver sustainable value. You will acquire and grow key accounts, coordinate strategy and activities, and lead business reviews.

The role requires market insight, fluent German and English, and a strong commercial mindset. You will partner with a global teams to analyze revenue, negotiate terms, and coordinate events for your client segment, while maintaining a

Qualifications

• Completed training in dentistry, business administration, or a commercial field.
• 2–3 years in the dental market and an established regional network.
• Fluency in German and English; French is a plus.

Responsibilities

• Acquire and develop key accounts such as DSOs, partner laboratories, universities, and regional opinion leaders.
• Contribute to the development of the key client strategy and coordinate all activities for your customer segment.
• Conduct annual business reviews and negotiate customer-specific agreements.
• Analyze revenue and margins and coordinate speaker engagements, congresses, and events for your customer segment.

Skills

Negotiation

Communication skills

Entrepreneurial mindset

Customer-oriented

Education

Education in dentistry or business/commerce

Tools

MS Office

Salesforce CRM

Job description

Bild partnership that matter

Great relationships can move an industry forward. As Key Client Manager Switzerland & Liechtenstein, you connect people, ideas and business opportunities to create sustainable value for our customers and for Ivoclar.

Your role

• You acquire and develop key accounts such as DSOs (Dental Service Organizations), partner laboratories, universities, and regional opinion leaders.
• You contribute to the development of the key client strategy and coordinate all activities related to your customer segment.
• You conduct annual business reviews and negotiate customer-specific agreements.
• You analyze revenue and margins and coordinate speaker engagements, congresses, and events related to your customer segment.

Your profile

• You have completed training in dentistry, business administration, or a commercial field.
• Ideally, you bring 2–3 years of professional experience in the dental market and have an established network within the industry.
• You are familiar with the Swiss dental market and its customer segments.
• You are proficient in MS Office and CRM systems (ideally Salesforce).
• You are a confident negotiator with a strong entrepreneurial mindset.
• You possess excellent communication skills, are customer-oriented, and demonstrate a high degree of flexibility.
• Fluency in German and English is required; French language skills are an advantage.

What We Offer

• A global, purpose-driven company with 3,700 employees.
• A culture of innovation and collaboration.
• Learning and development tailored to your growth.
• Attractive benefits.