Junior Systems and IT Support Engineer (M/F)

SecuLabs SA; Genf; Hybrid; CHF 65,000 - 90,000; Full time

Job summary

SecuLabs is seeking a Junior Systems and IT Support Engineer to work in Geneva, providing day-to-day IT support to staff on Windows workstations and Microsoft 365, with growth toward infrastructure administration in a modern tech environment.

You will participate in on-site and remote support, configure workstations, and help manage Windows/Linux servers, cloud services, and ITSM processes. Fluency in French and English is required, with Geneva residence and a valid permit. Start early 2027.

Qualifications

• Bachelor's or Master's degree in computer science, systems and networks or equivalent
• Fluent in French and English, spoken and written
• Residence in Geneva or border area; G or B permit required
• Available to start at the beginning of 2027

Responsibilities

• Provide on-site and remote IT support for staff (Windows workstations, Microsoft 365, peripherals, video conferencing)
• Prepare, configure and deploy workstations; manage staff onboarding and offboarding
• Track incidents and requests in an ITSM tool; follow structured quality and security processes
• Help users adopt new digital tools
• Administer Windows and Linux servers, on-premises and in the cloud
• Contribute to managing Microsoft 365, Entra ID, Intune, Azure; monitor infrastructure
• Participate in automation and continuous improvement projects

Skills

Windows

Microsoft 365

Windows Server

Networking basics

ITIL/ITSM knowledge

French (Fluent)

English (Fluent)

Education

Bachelor's or Master's in computer science / systems and networks

Tools

ITSM tool

Job description

Junior Systems and IT Support Engineer (M/F) in Geneva

SecuLabs is looking for a Junior Systems and IT Support Engineer to work on LSE staff leasing with one of its clients in Geneva. You provide day-to-day IT support to staff, then gradually move on to administering the IT infrastructure, in a modern technology environment.

SecuLabs is looking for a Junior Systems and IT Support Engineer for one of its clients in Geneva.

You provide day-to-day IT support to staff, then gradually move on to administering the IT infrastructure, in a modern technology environment.

• Provide on-site and remote IT support: Windows workstations, Microsoft 365, peripherals, video conferencing.
• Prepare, configure and deploy workstations, and handle staff arrivals and departures.
• Track incidents and requests in an ITSM tool, following structured quality and security processes.
• Help users adopt new digital tools.
• Take part in administering Windows and Linux servers, on premises and in the cloud.
• Contribute to managing the Microsoft environment: Microsoft 365, Entra ID, Intune, Azure.
• Take part in infrastructure monitoring and in administering network equipment.
• Take part in automation and continuous improvement projects.
• A Bachelor's or Master's degree in computer science, systems and networks, or equivalent training.
• Solid knowledge of Windows and a good understanding of networking: TCP/IP, DNS, DHCP, VLAN.
• Fluent French and English, spoken and written.
• Service mindset, self-reliance, rigour, curiosity and discretion.
• Living in Geneva or right by the border.
• Available at the start of 2027.
• G or B permit required.

Key Skills

• Windows
• Microsoft 365
• Windows Server

Networks, servers & operations

Networking is a must; Linux, cloud, ITSM and ITIL are assets.

• TCP/IP
• DNS
• DHCP
• VLAN
• ITSM
• ITIL

Assets: Microsoft 365, Windows Server, Linux, cloud, ITSM and ITIL.

Keen to work as part of a team in rich, complex and varied technical environments?