IT Operations & Technology Intern (100%)

McDonald's; Crissier; Hybrid; CHF 17.000 - 28.000; Vollzeit

Benefits dieser Stelle

Flexible working

Mobility benefit

Bonus: variable compensation

Learning & development

Well-being

Corporate Benefits

Zusammenfassung

McDonald’s Switzerland in Crissier is offering an IT Operations & Technology Intern (100%) for 6 months to gain hands‑on experience in a large international company. You’ll work closely with RUN and BUILD teams, gaining exposure across daily operations, deployments, testing, and documentation.

This role suits someone starting their career, with a strong IT interest, good communication, and willingness to learn in a dynamic environment. Fluency in French/English is valued.

Qualifikationen

• Diploma in Information Technology (BSc/MSc) or equivalent IT qualification.
• Strong interest in technology and desire to build a career in IT.
• Good communication and teamwork skills.
• Proactive attitude and willingness to learn.
• Fluent in French and/or English.

Aufgaben

• Assist IT Operations Support with daily activities and admin tasks.
• Support data management and operational reporting activities.
• Support the BUILD team in preparing and coordinating technology deployments.
• Assist with documentation and knowledge base maintenance.
• Collaborate with internal teams, suppliers and support partners.

Kenntnisse

Communication

Teamwork

Proactive attitude

Curiosity

French/English fluency

Ausbildung

BSc or MSc in IT / IT qualification

CFC Informatique

Brevet Fédéral d’Informaticien

Tools

Active Directory

Microsoft Intune

Windows environments

PowerShell

Jobbeschreibung

To complement its Technology Departmentbased in Crissier, McDonald’s Switzerland is looking to fillthe role of:

IT Operations & Technology Intern (100%)

to join our team for a6-month internship. This is an excellent opportunity for someone at the beginning of their career who is passionate about technology and eager to gain hands‑on experience within a large international company.

No prior professional experience is required. What matters most is your curiosity, willingness to learn, positive attitude, and readiness to roll up your sleeves and contribute wherever needed. During the internship, you will work closely with both our RUN team (responsible for daily operations and support) and our BUILD team (responsible for projects and technology deployments), giving you exposure to a wide range of technologies, business processes, and IT disciplines.

IT Operations Support

• Support the RUN team with daily activities and administrative tasks
• Use existing tools and scripts to support business and restaurant operations
• Assist with data management and operational reporting activities

Project & Deployment Support

• Support the BUILD team in preparing and coordinating technology deployments
• Assist with the preparation and maintenance of the IT laboratory environment
• Prepare systems and equipment required for software promotions, pilot programs, and testing activities

Testing & Quality Assurance

• Perform functional testing of new software releases and technology solutions
• Document test results and help track identified issues
• Support user acceptance testing and pilot activities

Documentation & Process Improvement

• Create and maintain internal and external support documentation
• Develop and improve operational workflows and support procedures
• Help build knowledge base articles and user guides

Team & Business Support

• Assist the IT Leadership Team with various operational and administrative requests
• Help organize internal meetings, events, workshops, and team activities
• Collaborate with internal teams, suppliers, and support partners

Experience & Knowledge

• Recently completed or currently completing a diploma in Information Technology (Bsc or Msc degree in IT, CFC Informatique, Brevet Fédéral d’Informaticien or equivalent IT qualification)
• Strong interest in technology and desire to build a career in IT
• Good communication and teamwork skills
• Proactive attitude and willingness to learn
• Comfortable working in a dynamic environment with changing priorities
• Fluent in French and/or English

Highly Valued

• Any hands‑on experience with Active Directory, Microsoft Intune, Windows environments, and IT support activities
• Basic scripting knowledge (PowerShell or similar)
• Understanding of basic networking concepts (DHCP, DNS, VLAN, IP addressing) and IT troubleshooting principles
• Previous internship, student project, or personal technology projects
• Interest in restaurant technology, retail, or operational environments

With Us, You Get the Following Benefits

• Flexible working: flexible hours and the possibility to work remotely based on business needs.
• Mobility benefit: company car, SBB travel pass, or travel allowance depending on the position package.
• Bonus: variable compensation linked to individual and business performance.
• Learning & development: access to local and international training opportunities, including Hamburger University.
• Well‑being: contributions to wellness activities and employee support initiatives.
• Corporate Benefits: exclusive offers and discounts through our partner platforms