Internship: Digital & OE Support for Performance Excellence Delivery (6 Months)

Roche Holding AG; Basel; On-site; CHF 27,000 - 36,000; Full time

Benefits offered by this job

Mentoring

Cross-functional exposure

Flexible learning

Job summary

Roche Holding AG in Basel sucht einen Praktikanten (m/w/d) im Bereich Operational Excellence/Digital, um das PED-Team zu unterstützen. Du bist Schnittstelle zwischen Fachbereichen und IT und setzt datengetriebene Ansätze mit Low‑Code‑Tools um.

Zu deinen Aufgaben gehören Datenbeschaffung, -bereinigung, Prozessmapping, Use‑Case‑Definition, Übersetzung von Anforderungen in technische Inputs, Tool-Demonstrationen sowie Schulungen der Endanwender.

Qualifications

• Bachelor- oder Masterabschluss in Data/CS/Engineering, Biotech oder Life Sciences.
• Grundlegende Programmierkenntnisse (Python, JavaScript) und Umgang mit VS Code.
• Interesse an Lean-Prinzipien und Prozessoptimierung im pharmazeutischen Bereich.
• Bereitschaft zur Zusammenarbeit mit IT und Fachbereichen.

Responsibilities

• Unterstützung bei Datenbeschaffung, -bereinigung und Analytik.
• Mitwirkung bei Prozessmapping und Use-Case-Definition.
• Übersetzen von Anforderungen in technische Inputs für digitale Tools.
• Mithelfen beim Rollout neuer Tools und Dashboards.
• Schulung von Endanwendern.

Skills

Python

JavaScript

VS Code

GitHub

Low-code tools

Education

Bachelor/Master in Data/CS/Engineering/Biotech/Life Sciences

Tools

AppSheet

Claude Code

Job description

Bei Roche kannst du ganz du selbst sein und wirst für deine einzigartigen Qualitäten geschätzt. Unsere Kultur fördert persönlichen Ausdruck, offenen Dialog und echte Verbindungen. Hier wirst du für das, was du bist, wertgeschätzt, akzeptiert und respektiert. Dies schafft ein Umfeld, in dem du sowohl persönlich als auch beruflich wachsen kannst. Gemeinsam wollen wir Krankheiten vorbeugen, stoppen und heilen und sicherstellen, dass jeder Zugang zur Gesundheitsversorgung hat – heute und in Zukunft. Werde Teil von Roche, wo jede Stimme zählt.

Die Position

Within Pharma Technical (PT), the Performance Excellence Delivery (PED) team drives operational performance improvements across various commercial manufacturing and operations departments, including Quality Control (QC), Drug Substance (DS) & Drug Product (DP) Manufacturing, Supply Chain, and Development.

We are looking for a motivated intern to support our team at the intersection of Operational Excellence (OE) and Digital/AI Capabilities. In this role, you will act as a key contributor and "translator" between operational business teams and IT/digital functions, providing direct, hands‑on support to the OE team. You will work closely alongside experienced performance excellence leads on dedicated operational improvement initiatives, leveraging practical data analytics, digital solutions, and low-code tools to gain hands‑on exposure to core pharmaceutical processes while applying digital and data skills in real‑world applications.

The Opportunity

Your support will align directly with our team’s core project delivery approach across Prepare, Diagnose, Design, and Implement:

1. Prepare Phase: Data Gathering, Cleaning & Analytics Support

• Data Extraction & Integration: Support project onboarding by identifying, extracting, and consolidating data from multiple global/local systems (e.g., Hermes, s-LIMS, Snowflake, SAP).
• Data Cleaning: Structure, clean, and validate raw datasets to establish reliable baselines.
• Analytics: Perform data analysis to quantify key operational metrics (e.g., Lead Times (LT), cycle times, throughput, and sample/batch test volumes).

2. Diagnose & Design Phase: Digital Mapping & Use-Case Scoping Support

• Process Mapping & Flowcharts: Assist in mapping current-state ("As-Is") operational & digital workflows through shopfloor observations and stakeholder interviews.
• Gap Identification: Help analyze process workflow analysis to uncover bottlenecks, waste, and performance gaps.
• Digital Use‑Cases: Collaborate with team members to brainstorm and scope practical digital and automation use cases that directly support identified impact levers.

3. Implementation Phase: Use-Case Translation, Digital Solutions & Data Setup

• Requirements Translation: Act as a bridge between business stakeholders and developer teams by translating user pain points and User Requirement Specifications (URS) into clear technical input for digital tools.
• Lightweight Digital Solutions & Tools: Support the building and testing of lightweight digital solutions or practical digital mockups (e.g., utilizing low-code tools like AppSheets, or exploring agile solution building / "vibe coding" approaches for mockups or solutions).
• Tool Deployment: Provide hands‑on assistance in rolling out new digital tools and dashboards to end‑users.
• Data Product & Pipeline Setup: Assist in setting up and structuring data outputs (e.g., data products) and establishing connections between underlying data sources and digital tools.
• User Training: Support end‑users with onboarding and training to ensure smooth adoption and long‑term project success.

Who You Are

• Academic Background: Currently enrolled in or a recent graduate of a Bachelor's or Master's program in Data/Computer Science, Engineering, Biotechnology, Life Sciences, or a related field.
• Digital & Data Knowledge: Candidates should have basic hands‑on coding experience (e.g., Python or JavaScript) and be comfortable using tools like VS Code and GitHub, alongside AI‑assisted development (e.g., Claude Code) or low‑code platforms (e.g., AppSheet) to 'vibe code' and rapidly prototype data visualizations, simple digital tools, and functional operational mockups for tool developers.
• Interest in Operational Excellence: Passionate about learning Lean principles, process mapping, and operational problem‑solving within the pharmaceutical industry.
• Hands‑On & Pragmatic Approach: Comfortable engaging with stakeholders across functions (from shop floor operators to IT specialists) and translating business pain points into actionable digital ideas.
• Communication & Collaboration: Exceptional communication skills with the ability to build alignment and serve as an effective bridge between operational business teams and IT/digital functions.
• Languages: Fluent in English (German proficiency is an advantage).
• WIllingness to travel in DACH region

What We Offer

• Direct mentorship from experienced Operational Excellence and Digital leads in Pharma Technical.
• A collaborative environment to build long‑term capabilities in structured, data‑driven methodologies and business process optimization.
• Exposure to cross‑functional operations spanning Quality, Manufacturing, Supply Chain, and Development.
• We’re a fast‑growing, close‑knit team that loves tackling complex problems, challenging the status quo, and always has each other’s back.

Additional Information:

Due to regulations non‑EU/EFTA citizens must provide a certificate from the university stating that an internship is mandatory as part of the application documents.

The earliest possible starting date 1st of February 2027

Part‑time employment is not possible.

Duration: 6 months, full- time (40 hours/ week)

Location: Basel

The position is not suitable for writing a Bachelor/Master thesis.

Wer wir sind

Eine gesündere Zukunft treibt uns zur Innovation an. Mehr als 100.000 Mitarbeiter weltweit arbeiten gemeinsam daran, wissenschaftliche Fortschritte zu erzielen und sicherzustellen, dass jeder Zugang zur Gesundheitsversorgung hat – heute und für zukünftige Generationen. Durch unser Engagement werden über 26 Millionen Menschen mit unseren Medikamenten behandelt und mehr als 30 Milliarden Tests mit unseren Diagnostik‑Produkten durchgeführt. Wir ermutigen uns gegenseitig, neue Möglichkeiten zu erkunden, Kreativität zu fördern und hohe Ziele zu setzen, um lebensverändernde Gesundheitslösungen zu liefern.

Gemeinsam können wir eine gesündere Zukunft gestalten.

Roche ist ein Arbeitgeber, der die Chancengleichheit fördert.