Information Systems Assistant, DPS/ITS (Temporary)

UN Atlas; Genf; Hybrid; CHF 90,000 - 130,000; Full time

Job summary

International Trade Centre (ITC) in Geneva seeks an Information Systems Assistant to develop, test, and implement new application systems and functionalities. You will liaise with users to define requirements, install software/hardware, monitor system performance, and prepare technical documentation.

The role involves supporting deployed systems, coordinating development projects, and assisting with data analysis and reporting to aid decision-making. English and French are required.

Qualifications

• High school diploma or equivalent required.
• 7 years in information systems analysis, programming, or related fields; 5 years with first-level degree.
• Desirable: SQL Server, C#/.NET web development, PowerBI, and data analytics.

Responsibilities

• Participate in full lifecycle of application systems from development to deployment.
• Define system requirements with users and translate into specifications.
• Install software/hardware, monitor performance, and produce reports.
• Prepare technical and user documentation and support deployed systems.

Skills

IT systems development

Communication skills

Client orientation

Web app development

Data analysis

Programming languages

Requirements management

Education

High school diploma

First-level university degree

Tools

SQL Server

C#/.NET

Power BI

Job description

Organizational context: The International Trade Centre (ITC) aims to transform trade and change lives by enabling trade-led economic development, particularly in the Global South. The Information Technology & Systems (IT&S) section, within the Division of Programme Support, is responsible for providing comprehensive IT solutions across the organization.

Job purpose: This role supports the IT&S section in developing, programming, testing, and implementing new application systems and functionalities. The incumbent will assist in creating and maintaining computer application systems, ensuring they meet UN standards. Key contributions include liaising with users to define requirements, installing software and hardware, monitoring system performance, and preparing technical documentation. The position also involves supporting deployed systems, coordinating development projects, and assisting with data analysis and reporting to facilitate informed decision-making and knowledge management within the organization.

Responsibilities: The Information Systems Assistant will participate in the full lifecycle of application systems, including development, programming, testing, debugging, and implementation of new releases and functionalities. Responsibilities include developing and testing simple computer application systems using UN IT standards, and collaborating with users to define system requirements. The role involves installing software and hardware, monitoring system performance, and producing reports. Additionally, the assistant will prepare technical and user documentation, maintain functional specifications, and provide support for deployed systems, including version management and data recovery. Coordination of development projects, administrative follow-up, and assisting with data collection, analysis, and presentation are also key duties.

Education: A high school diploma or equivalent is required for this position.

Work experience: A minimum of seven years of experience in information systems analysis, programming, systems administration, software development, or technical writing is required. This is reduced to five years for candidates with a first-level university degree. Experience with SQL Server, C#/.NET web application development, PowerBI, and data analytics is desirable.

Skills: Professionalism in IT systems development and analysis; strong communication and client orientation skills; technological awareness and ability to apply new technologies; proficiency in web application design, development, and maintenance; data analysis and interpretation; knowledge of programming languages and system development workflows; ability to manage changing requirements and apply good judgment.

Required languages: English, French

Desired languages: