Industrial Partnerships Manager-USA

Blaser-Swisslube; Hasle bei Burgdorf; Remote; CHF 107,000 - 115,000; Full time

Job summary

Blaser Swisslube AG is seeking a strategic Industrial Partnerships Manager to strengthen and expand relationships with key partners across the USA. The role focuses on translating strategy into actionable programs, driving partner engagement, and building the CRM-enabled operations foundation for scalable growth.

The ideal candidate will combine technical manufacturing insight with proven partner management and cross-functional collaboration, and will travel regularly to partner locations and

Qualifications

• Education: Bachelor's degree in engineering, business administration, or related technical field; a technical background in manufacturing or machining is strongly preferred.
• Experience: 5+ years in partner/channel management, business development, or technical sales within machine tools, tooling, automation, or a comparable industrial manufacturing environment.
• Program management: Move programs from concept to implementation, track commitments and milestones, and report on progress, adoption, and risk.
• Market knowledge: Understanding of the machine tool builder, distributor, and end-user landscape in the USA, and how partner sales, applications, and service teams operate.
• IT skills: Strong CRM proficiency (e.g., Salesforce or equivalent), including data governance, segmentation, and reporting; advanced MS Office skills.
• Languages: Fluent in English

Responsibilities

• Strengthen and expand strategic relationships with priority Industrial Partners across the USA.
• Build the operational foundation (onboarding, CRM governance, documentation, and reporting) required for consistent execution across the Americas.
• Translate the Industrial Partnerships strategy into coordinated action and measurable programs (First Fill Bundles, Turnkeys, Segmentation initiatives, partner education, and joint events).
• Ensure accurate partner information and deepen partner engagement across executive leadership, sales, applications, and service functions.

Skills

Partner management

Program management

Stakeholder engagement

Cross-functional collaboration

Relationship building

Education

Bachelor's degree in engineering, business administration, or related technical field

Tools

Salesforce

MS Office

Job description

Blaser Swisslube USA was founded more than 40 years ago. Sales activities started 1981 in White Plains (NY), and five years later in 1986 the Goshen production plant opened. Success soon came thanks to competent customer support from the team of sales engineers and machining specialists. Not least, for this reason, customers regard Blaser Swisslube as the best firm in this sector on the US market. Goshen is the Blaser Swisslube headquarters for North and South America.

We are seeking a strategic and results-driven Industrial Partnerships Manager to strengthen and expand key partner relationships across the United States. In this role, you will translate partnership strategy into measurable business programs, drive partner engagement at every level of the organization, and build the operational foundation needed for consistent execution across the Americas. Working closely with machine tool builders, distributors, and end users, you will lead initiatives such as partner onboarding, CRM governance, segmentation programs, education efforts, turnkey solutions, and joint industry events. The ideal candidate combines a strong technical or manufacturing background with expertise in partner management, program execution, and cross-functional collaboration, and is passionate about building lasting relationships that accelerate growth and value for customers and partners alike.

Partner Development and Program Execution

• Build broader organizational engagement across executive leadership, sales, applications, and service teams within targeted partners.
• Drive implementation and follow-through for First Fill Bundles, Turnkeys, Segmentation initiatives partner education, and joint events.
• Identify partnership expansion opportunities, training opportunities, joint marketing initiatives, and projects.
• Conduct structured quarterly partner reviews to capture market trends, competitive insights, customer pain points, program feedback, and next actions.
• Support targeted activity in key partner headquarters markets and other priority locations identified through the Americas IP strategy.

Operations and Enablement

• Develop and manage a consistent partner onboarding process, including internal and external introductions, launch plans, documentation, and early-stage follow-up.
• Maintain an accurate partner database and improve CRM governance, partner classification, segmentation, reporting, and activity visibility.
• Coordinate communication and execution across Industrial Partnerships, Sales, Applications, Marketing, Customer Service, and partner organizations.
• Coordinate and deploy education for partner sales, applications, and service teams as well as selected end-user customers.
• Maintain program documentation, track commitments and milestones, and provide regular visibility into partner health, program adoption, opportunities, and risks.

Role Scope and Competences

• Position level: Manager-level growth and execution position with direct accountability for moving strategic partnership programs from concept to implementation. Administrative work is included only where it creates the infrastructure, visibility, and discipline required to scale the channel.
• Owned by the job holder: Day-to-day partner development, coordinated program deployment, onboarding infrastructure, CRM governance, training coordination, quarterly partner reviews, documented follow-through, and reporting against agreed priorities.
• Retained by the Head of Industrial Partnerships - Americas: Americas strategy, executive-level relationships, selection of priority partners, development of new partnership models, senior internal alignment, industry representation, and connection to global Industrial Partnerships strategy.

Key Interfaces

• Sales (Area Sales Managers): Align on partner and end-user opportunities, coordinate field activity and follow-up, share account intelligence, and support execution of First Fill, Turnkey, Segmentation, education, and joint-event initiatives. ASMs retain ownership of customer sales activity and commercial follow-through in their territories.
• Sales Management (SDs): Align regional priorities, secure appropriate sales-force participation, review progress and execution gaps, and support escalation and accountability across the region. SDs retain leadership and performance management responsibility for their sales teams.
• Application Engineering: Define technical support needs, coordinate application resources and training, and document technical outcomes that strengthen partner programs and customer value.
• Application Engineering retains ownership of technical recommendations, trials, and application validation.

Indicators for the appraisal of achievements

• Strategic partner growth: Growth within priority partners, expansion opportunities generated, revenue contribution, and partner retention.
• Program execution: Adoption and documented progress for First Fill Bundles, Turnkeys, Segmentation initiatives, education, and joint events.
• Partner engagement: Depth of engagement across partner functions, completion of quarterly reviews, and partner satisfaction.
• Operational discipline: Onboarding completion, CRM accuracy, current partner records, visible milestones, and timely follow-through.
• Enablement: Training participation, partner team engagement, and evidence that education is supporting program adoption.

Requirements

Education: Bachelor's degree in engineering, business administration, or a related technical field; a technical background in manufacturing or machining is strongly preferred.

Experience: 5+ years of experience in partner/channel management, business development, or technical sales within machine tools, cutting tools, tooling, automation, work holding, or a comparable industrial manufacturing environment.

Program management: Proven ability to move programs from concept to implementation, track commitments and milestones, and report on progress, adoption, and risk.

Market knowledge: Understanding of the machine tool builder, distributor, and end-user landscape in the USA, and of how partner sales, applications, and service teams operate.

IT skills: Strong CRM proficiency (e.g., Salesforce or equivalent), including data governance, segmentation, and reporting; advanced MS Office skills.

Languages: Fluent in English

Personal capabilities: Relationship builder who can engage partner organizations from executive leadership to field teams; able to coordinate and influence across functions without direct authority; structured, reliable, and disciplined in follow-through.

Specials: Willingness to travel regularly within the USA, to partner headquarters markets, and to joint events and trade shows; representation of the company in relevant industry organizations as agreed with the Head of Industrial Partnerships - Americas.

Objective / purpose of the function

• Strengthen and expand strategic relationships with priority Industrial Partners across the USA.
• Build the operational foundation (onboarding, CRM governance, documentation, and reporting) required for consistent execution across the Americas.
• Translate the Industrial Partnerships strategy into coordinated action and measurable programs (First Fill Bundles, Turnkeys, Segmentation initiatives, partner education, and joint events).
• Ensure accurate partner information and deepen partner engagement across executive leadership, sales, applications, and service functions.

Work Location: Remote, USA
Salary- $130,000 -$140,000 per Year
Job Type: Full-Time
compensation Disclaimer:
Compensation decisions will be based on job-related factors, including experience, qualifications, performance, geographic location, and internal equity, and are made in accordance with applicable Company compensation practices

Your opportunity

We're offering a challenging and dynamic position within a motivated team. Co-operation that's based on trust, openness and mutual respect. Modern infrastructure in an attractive working Environment.