HR Employee Relations Advisor

Otis Elevator Company; Freiburg; On-site; CHF 90,000 - 130,000; Full time

Job summary

Otis Elevator Company is seeking an Employee Relations Advisor to support a positive and inclusive work environment while serving as the main contact for employee relations matters. The role will also provide HR Operations expertise during a key phase of HR transformation.

The ideal candidate has proven ER experience, strong knowledge of Swiss labor laws, and excellent communication skills, with native French and professional English proficiency.

Qualifications

• Proven experience in Employee Relations, conflict resolution, or mediation.
• Strong knowledge of Swiss labor laws, regulations, and HR practices.
• Excellent communication, interpersonal, and problem-solving skills.
• Reliable, structured, and solution-oriented working style; high level of independence.
• Native French speaker with professional proficiency in English, preferably fluent Italian and/or German.
• Experience working in matrix organizations is an advantage.
• Ability to work in a fast-paced environment and manage multiple priorities.

Responsibilities

• Provide workplace conflict resolution, guidance, and escalation as needed.
• Analyse ER cases to identify learning opportunities and upskill managers.
• Offer coaching and people insights to managers.
• Act as subject matter expert for HR operations activities.
• Ensure smooth running of HR processes and handover of key activities.
• Collaborate with HR Operations and Shared Service Centre to improve processes.
• Work with HR BP to align HR strategies with business objectives.
• Participate in HR projects and provide insights and recommendations.
• Provide HR reports with key insights.

Skills

Employee relations

Conflict resolution

Mediation

HR knowledge

Communication

Swiss labor law

Multilingual

Job description

Date Posted:

2026-07-21

Country:

Switzerland

Location:

Route de Moncor 12, CP 1136, 1701 Fribourg

Duration: Fixed Term Contract for 12 months

Location: Fribourg / Lausanne / Geneva (Hybrid)

Position Overview

We are looking for a proactive Employee Relations Advisor to support a positive and inclusive work environment while serving as the main point of contact for employee relations matters. The role will also provide HR Operations expertise, ensuring seamless processes and effective knowledge transfer during a key phase of HR transformation.

Key Responsibilities

• Workplace conflict resolution and mediation: provide guidance, support, or elevate issues as appropriate.
• Analyse ER cases to identify learning opportunities and deliver targeted upskilling to managers.
• Offer coaching and people insights to managers.
• Act as the subject matter expert for HR operations activities.
• Ensure smooth running of HR processes and effective handover of key activities.
• Collaborate with HR Operations and Shared Service Centre to continually improve processes and service delivery.
• Work closely with the HR BP to align HR strategies with business objectives.
• Participate in HR projects and initiatives, providing insights and recommendations.
• Provide HR reports with key insights.

Qualifications

• Proven experience in Employee Relations, conflict resolution, or mediation.
• Strong knowledge of Swiss labor laws, regulations, and HR practices.
• Excellent communication, interpersonal, and problem-solving skills.
• Reliable, structured, and solution-oriented working style; high level of independence.
• Native French speaker with professional proficiency in English, preferably fluent Italien and/or German.
• Experience working in matrix organizations is an advantage.
• Ability to work in a fast-paced environment and manage multiple priorities.

The company reserves the right to adjust the content of the role as necessary to meet the needs of the business.

Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.

You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.

When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.

We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.

Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here (https://www.otis.com/en/us/our-company/esg) .

Otis is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at [e-mail].

Click on this link (https://www.otis.com/corporate/privacy-policy/Job-Applicant/) to read the Policy and Terms

We go to great lengths to hire and develop the best people, and offer a supportive environment where employees are motivated and empowered to perform at their full potential. Today, we continue pushing the boundaries of what's possible to thrive in a taller, faster, smarter world.