Head of Sales

GamblingCareers.com; Fully; Remote; CHF 150,000 - 200,000; Full time

Job summary

GamblingCareers.com seeks a Head of Sales who will own the commercial pipeline and drive operator acquisition for iGaming services. The role targets C-level and Heads of Operations with a focus on cost-effective alternatives to in-house teams, and on expanding partnerships worldwide.

The ideal candidate has a proven B2B iGaming sales record, an extensive operator network, and the ability to lead remotely while negotiating complex enterprise deals and scalable solutions.

Qualifications

• B2B sales experience in iGaming or online gambling.
• Established access to senior operator decision-makers (CEOs/COOs/Heads of Ops).
• Native or near-native English with strong presentation skills.
• Proven record closing enterprise contracts and growing revenue.
• Delivery of sales velocity in a fully remote environment.

Responsibilities

• Map, target, and engage senior operators in global iGaming, Sportsbook, and Casino sectors.
• Lead negotiations from outreach through RFPs, discovery, proposals, and closing.
• Collaborate with executive leadership to tailor teams, SLAs, and pricing, incl. Kosovo ops.
• Represent the company at industry events to generate high-intent leads and partnerships.
• Monitor market shifts, pricing models, and new regulatory requirements.

Skills

iGaming sales

Industry network

English proficiency

hunter mentality

remote leadership

operational acumen

Job description

Location:

Fully Remote

Employment Type:

Permanent /B2B Contract

Compensation:

Competitive Base Salary + Commission Structure

Sector:

iGaming / Managed Services & BPO (Customer Support, KYC, AML, Safer Gambling)

About The Opportunity

Backed by an established operations hub of 200+ multilingual specialists, our client delivers 24/7 mission-critical customer operations, KYC/AML, and player protection solutions tailored exclusively for the global iGaming industry.

With a proven delivery model and infrastructure fully in place, they are now appointing a high-impact Head of Sales to drive new operator acquisition across both tier-1 brands and fast-growing challenger operators.

The Role

In this role, you will take full ownership of the commercial pipeline. Your objective is to introduce operator leadership to a proven, cost-effective alternative to in-house teams or overpriced legacy outsourcers.

You will target and engage decision-makers (C-Level, Heads of Operations, MLROs, Heads of CS) looking to optimize operational margins, navigate licensing requirements, and scale their customer operations seamlessly.

Responsibilities

• Map, target, and engage senior operational and commercial leaders across global iGaming, Sportsbook, and Casino operators.


• Lead negotiations from initial outreach through RFP handling, operational discovery, commercial proposals, and closing.


• Partner directly with executive leadership and operational heads in Kosovo to structure bespoke team sizes, SLAs, shift coverage, and pricing frameworks.


• Represent the business at premier industry events (SBC, SiGMA, ICE, iGB) to generate high-intent leads and build long-term operator partnerships.


• Act as the voice of the market, identifying shifts in operator demands, competitor pricing models, and new jurisdictional requirements.

Candidate Profile

• iGaming Background: Proven track record of B2B sales within the iGaming / Online Gambling space. Experience selling BPO, customer support outsourcing, KYC/AML software, or compliance services to operators is highly advantageous.


• Established Industry Network: Immediate access to decision-makers (CEOs, COOs, Heads of Operations, Customer Experience Directors, MLROs) across international operators.


• Language: Native English speaker (or complete native-level bilingual fluency) with top-tier presentation, pitching, and written communication skills.


• Commercial Driver: A disciplined, self-motivated hunter with demonstrated success closing recurring-revenue enterprise contracts.


• Operational Literacy: Solid understanding of how online gaming operations function, including the real-world cost, compliance, and headcount challenges operators face.


• Remote Leadership: Proven ability to manage pipeline, targets, and sales velocity independently in a fully remote environment.