Head of Cash Desk & Safekeeping ZRH

Pictet Group; Zürich; On-site; CHF 120,000 - 160,000; Full time

Job summary

Pictet Group in Zurich is seeking an experienced Safekeeping & Cash Desk Specialist to join the Custody, Reporting & Regulatory Services division. Based at Leuenhof, you will lead cash operations for Zurich and Basel, ensuring compliance and top-tier service.

You will manage central cash funds, supervise a team, oversee physical securities handling, and uphold robust internal controls. Fluent German and English are required, with French a plus; strong leadership and risk awareness are essential.

Qualifications

• Completed commercial apprenticeship, ideally complemented by further education in banking/finance or equivalent.
• Significant experience (minimum 5–8 years) in a banking environment, including exposure to cash/treasury operations, central funds and physical securities handling
• Proven experience in managing an operational team
• Very good understanding of operational risks and regulations related to cash activities
• Comfortable working with demanding high-end clientele and senior internal stakeholders
• Strong leadership, ability to federate teams, take decisions and manage priorities
• Strong IT skills and proficiency in common office applications
• Fluent in German and English; French is a plus

Responsibilities

• Lead cash operations (withdrawals, deposits and foreign exchange) for the Zurich and Basel branches, in line with internal controls and with an excellent level of service
• Supervise the central cash fund, monitor currency stock levels and ensure the smooth operation and replenishment of ATMs
• Organise and support the team (planning, coaching, performance follow-up, recruitment where needed)
• Oversee the handling of physical securities, precious metals, coins and cheques, as well as the coordination of cash and valuables transport
• Ensure proper management of safe deposit boxes for clients and employees (processes and controls)
• Maintain and update procedures, supporting effective internal controls

Skills

Leadership

Cash operations

Team management

IT skills

Regulatory awareness

Education

Commercial apprenticeship

Banking/Finance education

Tools

Office applications

Job description

Career Opportunities: Head of Cash Desk & Safekeeping ZRH (125030)

Requisition ID125030-Posted15/09/2026-Switzerland-Zurich- Activity area (1) -Experienced Professionals

The Pictet group is one of the world’s leading independent wealth and asset managers. Founded in 1805 and headquartered in Geneva, Switzerland, the Group is represented in 31 offices in financial centers worldwide, currently employing more than 5’500 people. The group is owned and managed by seven partners and stands out as a company with an entrepreneurial spirit and loyalty. Pictet has been present in Zurich since 1982 where it employs over 200 people.

The Zurich branch is located at the Leuenhof, one of the most historic buildings on the prestigious Bahnhofstrasse.We are looking for an experienced Safekeeping & Cash Desk Specialist to join our team in Zurich. As a key member of our motivated team, you will be working within the bank’s Custody, Reporting & Regulatory Services division.

Your role

Your responsibilities include the following:

• Lead cash operations (withdrawals, deposits and foreign exchange) for the Zurich and Basel branches, in line with internal controls and with an excellent level of service
• Supervise the central cash fund, monitor currency stock levels and ensure the smooth operation and replenishment of ATMs
• Organise and support the team (planning, coaching, performance follow-up, recruitment where needed)
• Oversee the handling of physical securities, precious metals, coins and cheques, as well as the coordination of cash and valuables transport
• Ensure proper management of safe deposit boxes for clients and employees (processes and controls)
• Maintain and update procedures, supporting effective internal controls

Your profile

• Completed commercial apprenticeship, ideally complemented by further education in banking/finance or equivalent
• Significant experience (minimum 5–8 years) in a banking environment, including exposure to cash/treasury operations, central funds and physical securities handling
• Proven experience in managing an operational team
• Very good understanding of operational risks and regulations related to cash activities
• Comfortable working with demanding high-end clientele and senior internal stakeholders
• Strong leadership, ability to federate teams, take decisions and manage priorities
• Strong IT skills and proficiency in common office applications
• Fluent in German and English; French is a plus

Note

We will not accept any CVs via agencies

Diversity & Inclusion

Pictet is an equal opportunity employer and is committed to creating a diverse environment. We respect all individuals and seek their inclusion in the workplace.