Global Technical Advisor, Currency & Security Solutions

SICPA SA; Prilly; Vor Ort; CHF 70.000 - 110.000; Vollzeit

Zusammenfassung

SICPA SA in Switzerland seeks a technically skilled customer service professional with a background in chemistry or printing to support our global clients. The role involves assisting with implementation, providing product optimization, and sharing technical knowledge.

You will travel up to 50% of the time, liaising with internal teams and customers to ensure high satisfaction and successful deployment of solutions across revenue protection, branding, and digital sovereignty initiatives.

Qualifikationen

• Engineering degree in Chemistry or equivalent in printing industry.
• 3–5 years’ experience in chemical or printing industry is advantageous.
• Excellent communication and interpersonal skills are essential.
• Fluency in English and French; German/Spanish an advantage.

Aufgaben

• Support customers to reinforce competitive edge with innovative products and solutions.
• Support customers with expertise and solutions during the implementation and use of our products.
• Contribute to the Technical knowledge sharing to customers.
• Ensure support in problem solving issues and products optimization.
• Keep customer satisfaction by ensuring products and solutions performance.
• Participate in the promotion of our new products and solutions within different R&I projects.

Kenntnisse

Excellent communication & interPersOn?

Fluent in English and French

Willingness to travel up to 50%

Ausbildung

Engineering degree in Chemistry or equivalent in printing industry

Jobbeschreibung

SICPA SA in Switzerland seeks a technically skilled customer service professional with a background in chemistry or printing to support our global clients. The role involves assisting with implementation, providing product optimization, and sharing technical knowledge.

You will travel up to 50% of the time, liaising with internal teams and customers to ensure high satisfaction and successful deployment of solutions across revenue protection, branding, and digital sovereignty initiatives.