GLOBAL SALES & OPERATIONS PLANNING SPECIALIST (M/F/D) 100%

CHT Switzerland AG; Montlingen; On-site; CHF 120,000 - 180,000; Full time

Job summary

CHT Switzerland AG is seeking a Global Sales & Operations Planning Specialist to shape how we plan, supply, and serve customers worldwide. The role combines global S&OP rollout leadership with hands-on planning responsibilities in Switzerland.

You will co-manage global rollouts, ensure standardized planning processes, and partner with Sales, Production, Procurement, Logistics and IT to drive performance. Fluency in English and German is required, with international travel as needed.

Qualifications

• Degree in Supply Chain Management, Business Administration, Logistics or related field.
• Several years of experience in Demand Planning, SCM or Supply Planning.
• Strong knowledge of GIB DCF and SAP-based planning.
• Experience in sales and capacity planning and SAP order fulfilment.
• Basic knowledge of production planning and scheduling.
• Experience leading international projects and global rollouts.
• Experience training key users on planning systems.
• Knowledge of SAP order management and master data maintenance.
• Strong analytical and problem-solving skills.
• Excellent communication and stakeholder management.
• Ability to work in a global cross-functional environment.
• Knowledge of Switzerland-specific business practices and regulatory requirements.
• Willingness to travel internationally.
• Fluent in English and German.

Responsibilities

• Lead and coordinate global S&OP rollouts across CHT entities worldwide.
• Manage implementation, testing, training and stabilization activities during rollouts.
• Ensure standardized demand and supply planning processes across locations.
• Act as key business partner for planning processes and digital supply chain solutions.
• Coordinate with Sales, Customer Service, Production, Procurement, Logistics and IT.
• Support global key users and provide training on planning systems.
• Analyze planning data and identify opportunities for process improvement.
• Drive harmonization and continuous improvement of planning processes, tools and governance standards.
• Drive continuous improvement initiatives to enhance forecast accuracy, inventory performance and service levels.
• Local: Manage monthly sales and capacity planning in Switzerland and corrective actions for deviations.
• Plan and monitor SAP master data, planning parameters and order fulfillment settings.
• Backup for production planning and scheduling to ensure on-time deliveries.

Skills

Demand planning

Supply planning

SCM

Analytical skills

Stakeholder mgmt

Cross-functional work

Education

Degree in Supply Chain Management

Tools

SAP

Job description

Join CHT as our Global Sales & Operations Planning Specialist and help shape how we plan, supply and serve customers worldwide, combining global S&OP rollout leadership with hands-on planning responsibility in Switzerland.

YOUR RESPONSIBILITIES:

Global Role (50%)

• Lead and coordinate global S&OP rollouts across CHT entities worldwide including GIB forecast tool and SAP primary planning.
• Manage implementation, testing, training and stabilization activities during rollouts.
• Ensure standardized demand and supply planning processes across all locations.
• Act as key business partner for planning processes and digital supply chain solutions.
• Coordinate closely with Sales, Customer Service, Production, Procurement, Logistics and IT.
• Support global key users and provide training on planning systems and best practices.
• Analyze planning data and identify opportunities for process improvement.
• Drive the harmonization and continuous improvement of global planning processes, tools and governance standards.
• Drive continuous improvement initiatives to enhance forecast accuracy, inventory performance and service levels.

Local Role – Switzerland (50%)

• Manage the monthly sales and capacity planning process and initiate corrective actions in case of plan deviations.
• Manage planning and order fulfillment parameters within SAP to ensure reliable delivery date determination, capacity-based order release and optimal customer service.
• Plan and monitor the timely and quantity-compliant availability of critical materials and products.
• Coordinate bottleneck products, define allocation priorities and manage their distribution across customers and markets.
• Own and maintain planning-relevant SAP master data, planning parameters and order fulfillment settings.
• Act as backup for production planning and scheduling activities, including production order creation and capacity balancing to ensure on-time customer deliveries.

YOUR PROFILE:

• Degree in Supply Chain Management, Business Administration, Logistics or a related field.
• Several years of experience in Demand Planning, Supply Planning or Supply Chain Management.
• Strong knowledge of GIB DCF and SAP-based planning processes.
• Experience in sales and capacity planning and SAP order fulfillment at site or country level.
• Basic knowledge of production planning and scheduling.
• Experience leading international projects and global system rollouts.
• Experience training and supporting key users on planning systems.
• Knowledge of SAP order management and master data maintenance.
• Strong analytical and problem-solving skills.
• Excellent communication and stakeholder management capabilities.
• Ability to work effectively in a global and cross-functional environment.
• Knowledge of Switzerland-specific business practices, market conditions and regulatory requirements.
• Ability and willingness to travel internationally as required for global rollouts and site support.
• Fluent in English and German