Global Key Account Supply Chain Lead

VAT Group; Sankt Gallen; On-site; CHF 140,000 - 170,000; Full time

Job summary

VAT Group in Haag, St. Gallen, CH, is seeking a Key Account Supply Chain Manager to manage relationships with key accounts and support global account strategies. The role requires strong analytical skills, agility, and a proactive mindset to drive customer satisfaction.

The candidate will act as the main contact for customers on supply chain topics, execute defined strategies, and collaborate with internal teams to meet customer needs. Fluency in English is essential; German is a plus.

Qualifications

• Bachelor’s degree in a relevant field.
• 3–5 years of experience in supply chain, demand planning, or customer service in global org.
• Strong analytical and problem-solving skills with proven execution capability.
• Advanced Excel skills and data visualization experience (Power BI).
• Experience with ERP systems, preferably MS Dynamics 365 (F&O).
• Fluent in English; German is a strong advantage.

Responsibilities

• Act as the main point of contact for customers on operational supply chain topics.
• Ensure execution of defined supply chain strategies across all product lines.
• Support the GASCM with analysis, scenario modeling, and business reviews.
• Create, manage, and analyze KPIs (On-Time Delivery, Lead Time, Inventory, Forecast Accuracy).
• Provide performance insights and track improvement actions.
• Monitor supply chain performance via control tower tools to identify risks and opportunities.
• Orchestrate internal supply chain functions to meet customer needs.
• Manage and execute supply chain agreements (e.g., consignment, stocking programs).
• Support tactical requirements for NPI launches, aligning customer and internal teams.
• Act as the first escalation point for operational supply chain issues.

Skills

Strong analytical skills

Excellent communication

Customer-focused

Fluent English

German language

Education

Bachelor’s degree in Supply Chain Management, Engineering, Business Administration, or similar

Tools

Power BI

MS Dynamics 365 (F&O)

Job description

VAT Group in Haag, St. Gallen, CH, is seeking a Key Account Supply Chain Manager to manage relationships with key accounts and support global account strategies. The role requires strong analytical skills, agility, and a proactive mindset to drive customer satisfaction.

The candidate will act as the main contact for customers on supply chain topics, execute defined strategies, and collaborate with internal teams to meet customer needs. Fluency in English is essential; German is a plus.