Global Head of Clinical Supply Chain Strategy and Business Operations Support

Roche; Schweiz; On-site; CHF 180,000 - 280,000; Full time

Job summary

Roche seeks a senior operations and supply chain leader to guide the global PTD strategy and end-to-end clinical supply network. You will steer digital transformations, including ERP migrations, and partner with R&D, global planning, and portfolio teams to deliver compliant, resilient processes worldwide.

You will manage a diverse, multi-site team and drive Lean Six Sigma across the organization while overseeing budget cycles and risk management programs.

Qualifications

• Minimum 15 years in pharmaceutical/healthcare with global supply operations.
• Proven leadership in large, cross-site, multi-functional teams.
• Experience with digital ERP transformations and enterprise programs.

Responsibilities

• Lead end-to-end PTDS strategy and global project portfolio management.
• Drive core digital and AI roadmaps including ERP migrations.
• Direct Lean/Six Sigma initiatives and Kaizen events across PTDx.
• Oversee budget cycles and 3–5 year strategic horizons.

Skills

Strategic leadership

Matrix management

Digital transformation

Lean Six Sigma

Budget governance

Global collaboration

ERP (SAP S/4HANA)

Risk management

Education

Bachelor’s in Life Sciences/Engineering/Business

Master’s/MBA preferred

Tools

SAP S/4HANA

OMP

ICS Michael/ICS M

Job description

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted, and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop, and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Opportunity:

• Strategic Leadership & Network Integration: Lead end-to-end PTDS business strategy, aligning functional initiatives with PTD and R&D Vision 2030, while overseeing annual strategy reviews, SQDEC goal setting, and global business project portfolio management (bPPM).
• Digital & AI Transformation: Act as the enterprise business integrator driving core digital, ERP, and AI roadmaps, including high-visibility programs like ASPIRE (SAP S/4HANA & ICSM migration), CLARA deployment, OMP, and Analytics & Reporting (A&R).
• Operational Excellence & Capability Building: Direct line-manage the PTD OE Team Lead and OE Hub to champion Lean Six Sigma methodologies, Kaizen events, and root cause analyses across PTDx projects to cultivate Lean capabilities globally.
• Global Resource & Financial Planning: Lead cross-functional T0–T3 budget rounds, managing 1-year operational resourcing and 3–5-year strategic financial horizons, including clinical trial study-related costs (PVC planning), in partnership with Global Demand & Supply Planning and Product Portfolio Teams.
• Business Continuity & Risk Management: Establish and govern robust risk management frameworks, emergency incident response procedures (LEM), and Business Continuity Management (BCM) strategies to ensure resilient clinical supply chain operations globally.
• End-to-End Process Management: Maintain business process ownership across Plan-to-Deliver operations, ensuring regulatory compliance, high-quality master data, and global process standardization across complex supply networks.
• Environmental Sustainability: Oversee sustainability and carbon reduction initiatives across the global clinical supply chain, line-managing the PTD Sustainability Lead and driving CO2 sensitivity analyses and reporting.
• Executive People & Matrix Leadership: Empower and direct line-manage/matrix-lead a diverse, multicultural team across primary global hubs (Kaiseraugst/Basel, South San Francisco, Mississauga) to foster high engagement, talent flow, and organizational development.

Who you are:

• Educational Background: Hold a Bachelor’s degree in Life Sciences, Supply Chain Management, Engineering, or Business Administration; a Master’s degree, MBA, or advanced degree is strongly preferred.
• Industry Experience: Bring 15+ years of progressive professional experience in the pharmaceutical, biotechnology, or healthcare industry, with deep domain expertise in global clinical trial supply operations and regulatory environments.
• Leadership & Matrix Management: Demonstrate 5+ years of direct line management and executive leadership experience, successfully guiding large, cross-functional, multi-site teams across complex matrix organizations.
• Transformation & Enterprise Systems: Proven track record leading major digital transformations, Agile/SAFe frameworks, and enterprise ERP implementations (e.g., SAP S/4HANA, OMP, or legacy SAP).
• Strategic & Financial Acumen: Possess demonstrated expertise in long-range strategic planning, global resourcing plans, study-cost management (PVC), project portfolio controls (bPPM), and functional budget governance.
• Process Excellence & Professional Certifications: Hold recognized certifications such as PMP or Lean/Six Sigma Black Belt (or equivalent), with a proven history of embedding Operational Excellence (OE) and Continuous Improvement methodologies.
• Global Readiness & Languages: Fluent in English (German language skills are an advantage), with the flexibility and willingness to travel internationally up to 10%.

Who we are

A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Let’s build a healthier future, together.

Roche is an Equal Opportunity Employer.