Global Head Customs & Trade Compliance (CTC)
Location: Basel, Switzerland
Duration: 6-month contract
Languages: English, German or other Swiss national language.
Note: 2 positions needed 1 with 60% and one with 40% workload
Position Overview
The Global Head Customs & Trade Compliance (CTC) is accountable for the global strategy, guidelines and policies of the Customs & Trade Compliance Function. He designs the core finance and supply chain processes related to Customs & Trade Compliance planning, risk management, issue resolution and audit management. The Global Head works in close collaboration with the regional and local Customs & Trade Compliance teams and the Supply Chain operations teams at all levels to ensure guidelines and policies are implemented across the organization and must actively monitor the global performance and delivery of the company Customs & Trade Compliance obligations. This role is accountable for managing the Customs & Trade Compliance implications of the company's global strategic projects in close alignment with Fundsflow, Indirect Tax and Transfer Pricing.
Responsibilities
Leading CTC
- Partners with stakeholders at the global, regional and local level to ensure high quality, timely and compliant CTC services
- Ensures cross divisional engagement and alignment for decisions impacting CTC
- Develops and rolls-out the Global CTC Strategy, Policies and internal standards safeguarding Novartis' assets and interests
- Sets direction and acts as the overall subject matter expert for strategic planning, CTC advice, risk management, issue resolution and audit management
- Is closely linked with the global CTC community to detect new trends, potential challenges and opportunities for the Company and represents company and company's interests in trade organizations.
Compliance & Risk
- Ensures that global guidelines and policies are implemented and strictly followed by internal associates and externals (customs brokers, consultants etc.) in CTC relevant transactions
- Ensures adherence of Company to embargoes and other trade restrictions through a design of appropriate processes and controls in all company's activities
- Monitors changes to rules and regulations, defining the guidelines and policies for adaptation, working in close collaboration with divisional, regional and country business leaders, the regional and country CTC organization, and the Global Indirect Tax team, Fundsflow and Transfer Pricing
- Designs process and tools incl. data management and ERP functionality to effectively and efficiently implement standards and controls in day-to-day operations. Provide a framework/operating model for compliance for the countries in the form of tools and templates
- Ensures an effective and aligned CTC control framework is established and rolled out across the Company organization, controls are executed and issues and audit points are monitored and action plans established
Planning & Structuring
- Establishes a global stakeholder network to ensure strategic initiatives and changes in business are identified and the CTC implications are reviewed for proper treatment
- Advice global functions such as NTO, GDD and NIBR on CTC related questions for strategic projects, audits, litigations aligned with Fundsflow, Indirect Tax and Transfer Pricing
- Design and monitor new CTC concepts (e.g. for new business set-ups) in close collaboration with Fundsflow, Global Head IDT and Global Head of Transfer Pricing
- Identify needs for CTC rulings, lead preparation of supporting documents, support negotiations with customs authorities, coordinate implementation, and agreed terms.
- Identify and monitor custom duty liabilities and leakages, propose suitable actions and implement them in close collaboration with the Fundsflow, Indirect Tax and Transfer Pricing team
- Define and implement vendor strategy for service providers e.g. customs brokers
People & Self-Development
- Design and implement CTC governance structure with clear accountabilities and responsibilities, for global, regional and local teams. Ensure each country has appointed/designated a CTC responsible manager.
- Role model a leadership style which is inclusive, proactive, respectful, change agile, innovation/creativity and results driven with a strong customer service focus
- Act as center of competence and knowledge sharing center for all matters related to CTC, including provision of regular updates to the members of Novartis CTC network.
- Build and develop talent, and drive a continuous improvement mindset in the organization
- Train the CTC organization in technical matters and enhance professional development plans.
- Ensure staffing of the overall company CTC organization with required expertise (e.g. technical, business partnering, data science, ...)
KPIs
- CTC strategy & review process defined and rolled out.
- Timely review and efficient impact analysis of external developments (e.g. changes in EU or OECD regulations) on Company Group.
- Timely support of ongoing business projects.
- Development and management of CTC associates
- Effective and efficient governance structure agreed with Supply Chain Operations in the different functions (NTO, GDD and NIBR)
- Effective communication and interaction with key stakeholders e.g. within Tax - IDT and TP -, Finance - Group, Region, Country, Fundsflow -, company Operation - Supply Chain, IT at global and local levels.
- Ensure accurate and timely support within the team on CTC matters
- Operates within the agreed annual budget and business plan for the organization and custom duty spend
Education & Experience
- Responsibility of developing and leading CTC associates in the regional and local CoE as well as working with key stakeholders throughout the global organization
- Master's degree in economics or law with additional qualifications in trade compliance
- Preferably successful career in big 4 firm and/or reputable legal firm in customs and trade matters and in-house customs and trade compliance management role (8 years or more)
- Deep expertise in Customs & Trade Compliance, including import/export regulations, trade controls, sanctions, customs planning, and dispute resolution.
- Strong understanding of global supply chains and international trade processes.
- Experience with ERP systems, particularly SAP, and the implementation of compliance-related controls and automation.
- Knowledge of customs valuation, transfer pricing, indirect tax implications, and cross-border trade structures.
- Candidates must hold a valid Swiss work permit or Swiss/EU passport