Front Desk Welcome Talent Intern — Guest Experience

W Hotels; Verbier; Vor Ort; CHF 40.000 - 48.000; Vollzeit

Zusammenfassung

W Hotels Verbier is seeking a Welcome Talent Intern to join our on-site team. You will greet guests with enthusiasm from check-in to check-out, advise on services and stay conditions, and handle guest communications via phone and email while coordinating with hotel departments.

You will also verify services, process payments by credit card, and monitor deferred payments, contributing to an unforgettable guest experience.

Qualifikationen

• Fluency in French and English required.
• Proficiency in a third language is a plus.
• Strong guest-service mindset and communication.

Aufgaben

• Greet guests with enthusiasm from check-in to check-out.
• Advise guests on hotel services and stay conditions.
• Handle inquiries by phone and email and relay information to departments.
• Process payments, issue invoices, and monitor deferred payments.

Kenntnisse

French

English

Additional language

Jobbeschreibung

W Hotels Verbier is seeking a Welcome Talent Intern to join our on-site team. You will greet guests with enthusiasm from check-in to check-out, advise on services and stay conditions, and handle guest communications via phone and email while coordinating with hotel departments.

You will also verify services, process payments by credit card, and monitor deferred payments, contributing to an unforgettable guest experience.