Front Desk Manager — Boutique Studio, Unlimited Classes

Velocity Switzerland; Zug; On-site; CHF 52,000 - 75,000; Full time

Benefits offered by this job

Unlimited Classes

Job summary

Velocity Switzerland operates boutique fitness studios and is expanding its Zug location. We are seeking a passionate Front Desk Manager to lead daily operations, guest experience, sales, marketing, and events within a single studio.

You will inspire the team, manage front desk responsibilities, ensure exceptional customer service, and foster a welcoming, energetic ride culture in-studio and in the community. Commitment to fitness and hospitality is essential.

Qualifications

• Passion for fitness and hospitality
• Fluent in English and German
• Swiss work permit or residence

Responsibilities

• Lead and coordinate the studio’s customer service
• Manage Front Desk: greet customers, check-in, provide towels and shoes
• Set up studio for class: lights, music, Veloboard tech, front-of-house booking system
• Create and maintain a motivated, personable team
• Supervise the studio’s retail operations
• Pro-actively solve day-to-day studio management issues
• Willingness to perform housekeeping tasks (washing towels, cleaning bikes and floors)

Skills

English

German

Customer service

Leadership

Organizational skills

Attention to detail

Tools

Veloboard technology

Front desk booking system

Job description

Velocity Switzerland operates boutique fitness studios and is expanding its Zug location. We are seeking a passionate Front Desk Manager to lead daily operations, guest experience, sales, marketing, and events within a single studio.

You will inspire the team, manage front desk responsibilities, ensure exceptional customer service, and foster a welcoming, energetic ride culture in-studio and in the community. Commitment to fitness and hospitality is essential.