Enterprise AI Platform Engineer

Hero; Lenzburg; Hybrid; CHF 120,000 - 180,000; Full time

Job summary

Hero is building a group-wide AI Centre of Competence in Lenzburg. As AI Engineer, you will design the shared foundation for production-grade AI across the enterprise and move ideas into scalable solutions.

You will shape guardrails, model selection, and observability while collaborating with data teams to deliver secure, governed AI applications that create measurable business impact.

Qualifications

• Degree in computer science, software engineering, applied mathematics, or a related field.
• At least five years of software engineering experience, with two years building GenAI or LLM applications in production.
• Experience with agentic frameworks and the Model Context Protocol.
• Proficiency in Python; knowledge of TypeScript or C# is a plus.

Responsibilities

• Design, build, and evolve Hero’s Agentic AI Platform for agent orchestration, tool use, and retrieval-augmented generation.
• Create the MCP Gateway as the governed entry point to data and tools; integrate with SAP S/4HANA, Microsoft 365, and SharePoint.
• Develop Hero’s AI Knowledge Base on Azure with ingestion pipelines, embeddings, and hybrid retrieval.
• Establish an observability layer to track quality, latency, costs, and compliance with EU AI Act, GDPR, and related standards.

Skills

Python

LLM applications

Agentic frameworks

CI/CD

Observability

Education

Degree in computer science

Software engineering

Tools

Docker

Kubernetes

Snowflake

dbt

API Management

Azure AI Foundry

Job description

Hero is building a group-wide AI Centre of Competence in Lenzburg. As AI Engineer, you will design the shared foundation for production-grade AI across the enterprise and move ideas into scalable solutions.

You will shape guardrails, model selection, and observability while collaborating with data teams to deliver secure, governed AI applications that create measurable business impact.