Enterprise AI Deployment Strategist (Remote-First)

ElevenLabs; Schweiz; Remote; CHF 120.000 - 170.000; Vollzeit

Benefits dieser Stelle

Learning stipend

Annual offsite

Co-working stipend

Global team travel

Zusammenfassung

ElevenLabs in Switzerland is seeking a Deployment Strategist to join a remote-first, world-class team. You will work with Forward Deployed Engineers and GTM professionals to deploy ElevenAgents for enterprise customers, synthesizing complex problems into actionable solutions.

The role emphasizes discovering client goals, structuring deals end-to-end, embedding with customers, and guiding best practices for AI deployments. Fluency in English and German is required, with travel as needed.

Qualifikationen

• 3+ years of enterprise customer experience.
• Experience in product development, delivery and change management.
• Commercial instinct with deal conversations and enterprise sales cycles.
• Basic Python and API integration familiarity.
• Excellent communication and problem-solving skills.
• Track record of owning complex, ambiguous projects.
• Adaptability across industries and environments.
• Technical aptitude with LLM tooling and AI agent frameworks.
• Ability to map enterprise use cases to AI systems.

Aufgaben

• Meet with strategic customers to deeply understand their AI transformation goals and locate their biggest pain points, particularly around customer-facing and operational workflows powered by AI agents.
• Own flagship deals end-to-end — from identifying the right use case to structuring commercial terms (including outcome-based pricing, license fees, and implementation arrangements) and driving them to close.
• Embed yourself deeply inside strategic customers: act as a trusted partner with a provisioned account, spend meaningful time onsite, and own delivery outcomes as if you were part of their team.
• Identify high‑impact use cases through close engagement with customer problems and workflows, and collaborate with Forward Deployed Software Engineers to bring them to life.
• Guide customers on best practices for deploying our products (e.g. ElevenAgents); including agent design, agent orchestration, production readiness to maximize adoption and impact.
• Scope out potential applications in new industries and expand our AI solutions across different sectors globally.
• Present the results of our work and proposals for future work to audiences ranging from technical teams to C‑suite executives.
• Collaborate with our Research teams to feed field insights back into ElevenLabs' platform and models, helping shape the roadmap.
• Build and deliver compelling demos of ElevenAgents and our broader AI technology to new and existing customers.
• Collaborate daily with customers' engineering and executive teams to ensure agents reach production and deliver measurable business outcomes.

Kenntnisse

Enterprise customer experience

Product development

Commercial acumen

Python basics

Communication

Problem solving

Ownership of complex projects

Adaptability

LLM tooling familiarity

Enterprise use-case mapping

Tools

API integration

LLM frameworks

Prototyping tools

Jobbeschreibung

ElevenLabs in Switzerland is seeking a Deployment Strategist to join a remote-first, world-class team. You will work with Forward Deployed Engineers and GTM professionals to deploy ElevenAgents for enterprise customers, synthesizing complex problems into actionable solutions.

The role emphasizes discovering client goals, structuring deals end-to-end, embedding with customers, and guiding best practices for AI deployments. Fluency in English and German is required, with travel as needed.