End-to-End Operations Manager

Air Liquide; Gümligen; Vor Ort; CHF 110.000 - 150.000; Vollzeit

Zusammenfassung

Air Liquide in Gümligen, Switzerland seeks a senior manager to lead the Order Intake and Master Data team. You will own the end-to-end transactional workflow from master data creation to order fulfillment, drive process improvements, and align procedures with the evolving AI roadmap to ensure a seamless customer and distributor experience.

You will coach and develop specialists, define KPIs on data quality and order processing, and partner with Sales, Supply Chain and Finance to enable fast,

Qualifikationen

• Bachelor's degree preferred, prioritizing experience.
• Experience in customer service, finance, sales or logistics.
• Fluency in German and English is required.
• Proven ability to lead and develop individuals with diverse skills.

Aufgaben

• Lead and manage the performance of Order Intake and Master Data specialists.
• Own and improve the entire transactional workflow from data creation to order processing.
• Define and monitor KPIs related to data quality and order efficiency.
• Collaborate with Sales, Supply Chain and Finance to ensure smooth operations.
• Promote digital channels and align procedures with AI roadmap.

Kenntnisse

Team leadership

Data integrity

Order management

KPIs & analytics

Process improvement

Digital channels (EDI)

AI roadmap awareness

Ausbildung

Bachelor's degree

Tools

SAP

Salesforce.com

Jobbeschreibung

Air Liquide in Gümligen, Switzerland seeks a senior manager to lead the Order Intake and Master Data team. You will own the end-to-end transactional workflow from master data creation to order fulfillment, drive process improvements, and align procedures with the evolving AI roadmap to ensure a seamless customer and distributor experience.

You will coach and develop specialists, define KPIs on data quality and order processing, and partner with Sales, Supply Chain and Finance to enable fast,